Business Archives - Timeular Track, understand and improve how you work. Fri, 01 Dec 2023 10:45:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.2 https://timeular.com/wp-content/uploads/2023/01/cropped-android-chrome-512x512-1-1-32x32.png Business Archives - Timeular 32 32 How to Calculate Overtime Pay: The Best Guide in 2024 https://timeular.com/blog/overtime-pay/ Mon, 27 Nov 2023 16:42:04 +0000 https://timeular.com/?p=351059 Navigating the complexities of overtime pay can feel like strolling through a maze of regulations. Whether you’re a business owner or a team manager, ensuring you comply with the rules while fairly compensating your employees can feel daunting. In this guide, we’ll show you how to calculate overtime pay, providing a clear and comprehensive roadmap […]

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Navigating the complexities of overtime pay can feel like strolling through a maze of regulations. Whether you’re a business owner or a team manager, ensuring you comply with the rules while fairly compensating your employees can feel daunting.

In this guide, we’ll show you how to calculate overtime pay, providing a clear and comprehensive roadmap to deal with this crucial aspect confidently. Also, you’ll learn how time tracking can help companies keep overtime track accurately.

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What is overtime pay?

According to the Fair Labor Standards Act (FSLA), overtime pay refers to the additional compensation eligible employees receive when working more than their defined number of working hours.

If the average work week of an employee is 40 hours and he works 50 hours, he could be eligible to earn overtime pay for the extra hours he has worked.

The rates, eligibility, and calculation method may vary depending on the labor laws and regulations of the jurisdiction. 

What is the FLSA regular rate of pay?

The FLSA regular pay rate is derived by dividing the employee’s total earnings for a given workweek – excluding specific statutory exclusions – by the actual number of hours worked that week. 

How does overtime work?

Overtime hours are typically calculated within a workweek framework established by labor laws such as the FLSA. If an employee surpasses the standard weekly hours defined by the FLSA, he becomes eligible for overtime pay. 

It’s important to note that the specific rules for overtime pay can vary based on jurisdiction and employment agreements.

Some states may have different overtime thresholds or rates, and certain industries may have unique regulations. 

It may also vary depending on the employee classification. The FLSA provides guidelines for proper employee classification, as failing to do so can result in costly penalties retroactively applicable from the employee’s hiring date. 

Employees exempt from overtime

As mentioned before, depending on the employee classification, he could be eligible or not for overtime pay.

According to the FLSA, employees who are exempt from overtime pay are not entitled to additional compensation for working more hours than the standard weekly hours because of their job duties and salary levels.

According to the FLSA, exempt categories often include:

  • Salaried employees, who receive a fixed salary regardless of their working hours;
  • Highly compensated employees;
  • Certain professionals, such as doctors, lawyers, and teachers;
  • Outside salespeople;
  • Some computer professionals who meet specific criteria;
  • Some agricultural and farm workers. 

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How to calculate overtime pay for hourly employees

Calculating overtime pay for hourly employees is a simple task to do. Multiply the number of overtime hours by the calculated overtime rate, which is usually 1.5 times the regular hourly wage.

This will give you the additional amount the employee should receive for their overtime work. So, it is the number of overtime hours x overtime rate.

Example:

If an hourly employee’s regular hourly wage is $15 and he worked 45 hours in a week, with 5 of those hours being overtime, the calculation would be:

  • Regular Pay (40 hours × $15) = $600
  • Overtime Pay (5 hours × $15 × 1.5) = $112.50
  • Total Earnings = $600 + $112.50 = $712.50
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Calculating overtime for multiple pay rates

Calculating overtime for multiple pay rates is more complex than the hourly employees and involves adding up all the hours the employee has worked at each rate. Then, you determine the total pay for each rate by multiplying the hours worked by that rate.

After adding up all these payments, you divide by the total hours worked to find the average rate. If the total hours worked in a week exceed the usual threshold (usually 40 hours), the extra hours qualify for higher overtime pay, one and a half times the average rate.

Finally, you add this overtime pay to the regular pay to get the employee’s weekly earnings.

The overtime pay formula

Total Earnings = (Regular Pay for Rate 1 + Regular Pay for Rate 2 + …) + (Overtime Hours × Weighted Average Rate × 1.5)

Example:

An employee worked 20 hours at $10 per hour and 25 hours at $15 per hour in a 40-hour week:  

  • Total Regular Pay = ($200 + $375) = $575.
  • Weighted Average Rate = Total Regular Pay ÷ Total Hours (45) = $575 ÷ 45 = $12.78.
  • Overtime Pay = Overtime Hours × Weighted Average Rate × 1.5 = 5 × $12.78 × 1.5 = $95.85.
  • Total Earnings = $575 (Regular Pay) + $95.85 (Overtime Pay) = $670.85.

Overtime pay calculation for nonexempt employees earning a salary

Although nonexempt employees receive a fixed salary, they are entitled to additional pay if their weekly working hours exceed a certain threshold, usually 40 hours.

To calculate their overtime pay, it is necessary to establish their regular hourly rate by dividing their weekly salary by the expected number of hours in a week. When employees work overtime, their pay rate is 1.5 times their regular hourly rate.

Example:

If a nonexempt salaried employee earns $600 per week and he works 45 hours in a week with 5 hours of overtime, the calculation would be:

  • Regular Weekly Salary: $600
  • Regular Hourly Rate: $600 ÷ 40 hours = $15 per hour
  • Overtime Pay Rate: $15 × 1.5 = $22.50 per hour
  • Overtime Pay: 5 hours × $22.50 = $112.50
  • Total Earnings: $600 + $112.50 = $712.50
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Calculating overtime for a nonexempt employee that works a fluctuating workweek

Calculating overtime for a nonexempt employee working a fluctuating workweek addresses a unique scenario where weekly working hours vary weekly. This approach acknowledges the reality that some jobs don’t adhere to fixed schedules. 

When overtime hours come into play, the calculation method involves a distinct approach, factoring in half the regular rate as the additional compensation for each overtime hour worked.

Here’s how to calculate overtime pay in such cases:

  • If a nonexempt employee’s weekly salary is $500 and he worked 35 hours in a week, his regular rate would be $500 ÷ 35 hours = $14.29 per hour.
  • If he worked an additional 10 hours of overtime, his overtime pay would be 10 hours × ($14.29 ÷ 2) = $71.45.
  • The total earnings for that fluctuating workweek would be $500 (regular salary) + $71.45 (overtime pay) = $571.45.

Read also: How to effectively create a schedule for employees

Calculating overtime pay for non-hourly compensation

There are other types of compensation rather than those based on an hourly or salary basis that must also be considered when calculating overtime, such as the following.

Piece-rate work

Piece-rate work is a kind of compensation often used in which employees are paid based on the number of pieces or units they produce rather than receiving a fixed hourly wage. Each piece or task has an assigned rate, and the employee will receive money based on productivity.

It is an often-used method in industries where work can be easily measured and quantified, such as manufacturing, agriculture, construction, and certain types of service work.

First, determine the total earnings for the week based on the piece-rate system. Next, calculate the regular rate by dividing the total earnings by the total hours worked, encompassing both piece-rate earnings and hours worked.

Identify any overtime hours beyond the standard threshold, and compute overtime pay by multiplying the overtime hours by half of the regular rate.

Example:

An employee works 45 hours during the week and assembles 150 components, earning $300.

  • Regular rate = Total earnings / Total hours worked = $300 / 45 hours = $6.67/hour
  • Overtime hours = Total hours worked – Overtime threshold = 45 hours – 40 hours = 5 hours
  • Overtime pay = Overtime hours × (Regular rate ÷ 2) = 5 hours × ($6.67 ÷ 2) = $16.67
  • Total compensation = Total piece-rate earnings + Overtime pay = $300 + $16.67 = $316.67

Non-discretionary bonuses and commission payments

Non-discretionary bonuses and commission payments are additional compensation that employees can earn based on specific criteria or performance metrics, often outlined in employment contracts or agreements.

The calculation method of non-discretionary bonuses varies depending on where the commission is allocated, by the workweek or monthly, quarterly, or annually.

Overtime rules and regulations

Overtime rules and regulations are the established labor laws that determine how nonexempt employees are compensated for working beyond standard work hours.

The standard overtime pay rate defined by the FLSA is 1.5 times the regular hourly rate on a 40 hours workweek. 

Keeping proper records for overtime pay

Keeping proper records for overtime pay is crucial to ensure accurate compensation and compliance with labor laws.

For employers, it is essential to keep an accurate time tracking of the worked hours and a clear and easily accessible record of overtime pay, work hours, and compensation, as well as for employees who work by the hour and need an accurate record of payable hours.

There are several time tracking tools, timesheet software, and others that, through time tracking, can help enhance accuracy, streamline processes, and provide a reliable audit trail of worked and overworked hours to facilitate the calculation of overtime pay. 

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Benefits of time tracking when calculating overtime pay 

What is time tracking

Time tracking refers to recording and monitoring the time spent on various tasks, activities, or projects. It’s a systematic way of tracking how you allocate your time throughout the day. Time tracking can be used for personal productivity, project management, billing clients, or gaining insights into how you manage your time.

Time tracking can involve various methods, including:

  1. Manual recording: this involves manually noting down the start and end times of tasks or activities. This can be done using a notebook, spreadsheet, or specialized time tracking software.
  2. Clock-in/out systems: many businesses use clock-in and clock-out systems to track employee work hours. These systems often use biometric authentication, key cards, or digital logins to record when employees start and stop working.
  3. Time tracking software: there are numerous digital tools and software applications designed for time tracking. These tools often offer features like creating tasks, setting timers, categorizing activities, and generating reports.

Creating a work-record

With time tracking, every time entry from employees is automatically aggregated and ready for invoice whenever you need it. Employers can improve workflows and estimate budgets better. Besides, it generates complete reporting for company audits and more. 
Read also: Time Budgets 101 – How to Make Every Second Count

Accurate billable hours 

As mentioned, time tracking is essential if you bill your clients by the hour because it ensures that the time spent on the task is accurately tracked. There are no overcharging or missing billable hours, and all the little things in between are tracked. 

Precise data and reporting

You get valuable insights and automated reports to identify areas you can improve and how much time employees spend on tasks.  

Read also: How to reduce overtime

RescureTime alternatives Timeular

Frequently asked questions about overtime pay

Is overtime 1.5 or 2x?

Overtime pay is typically calculated at 1.5 times the employee’s regular pay rate. This means that for each hour worked beyond the standard workweek (usually 40 hours), eligible employees are entitled to receive their regular pay plus an additional of their regular pay rate as overtime compensation. 

How do you calculate overtime per day?

In areas where overtime is calculated on a daily basis, employers are required to use the applicable overtime rate for every hour exceeding the designated standard workday. 

Is overtime calculated by day or week?

Overtime hours are typically calculated on a weekly basis. In this context, overtime is determined by the number of hours an employee works in a 40-hour workweek. 

However, it’s important to note that overtime calculation methods vary by region and industry. Some states may have provisions for daily overtime or other variations. 

What is the formula to calculate overtime pay?

According to the FLSA, the formula to calculate overtime pay is the number of overtime hours × regular hourly rate × 1.5.

How to calculate overtime tax?

Overtime pay is generally subject to the same income tax rules as regular pay. Calculating overtime tax involves determining the extra taxes you might owe on the additional income you earn from working overtime. 

What is an acceptable overtime percentage?

An acceptable overtime percentage varies depending on the industry, the laws, and the regulations. Usually, keeping overtime within 5-10% of total hours worked is a reasonable goal for maintaining productivity and work-life balance.

How to calculate overtime during a holiday week?

To calculate overtime during a holiday week, you should consider both the extra hours worked and any applicable holiday pay rates to adjust the usual formula to calculate your overtime hours. 

How to calculate double overtime?

Calculating double overtime involves determining the extra pay owed to an employee who works more than a certain number of hours beyond their regular work hours, typically in excess of the standard workweek and the initial overtime threshold. 

Double overtime pay = (double overtime hours) × (double overtime rate)

How to calculate overtime when there is a holiday?

To calculate overtime during a holiday, you should consider both the extra hours worked and if there’s any special holiday pay rate. 

How do you calculate overtime with night differential?

To calculate overtime with night differential, you should consider both the extra hours worked and applicable night shift differential pay rates and overtime rates. 

Conclusions

In conclusion, navigating the complexities of overtime pay can be challenging, but understanding the rules and regulations is essential for fair compensation and compliance.

This comprehensive guide has provided you with the knowledge and formulas to confidently calculate overtime pay for different types of employees, including hourly workers, salaried employees, and those on fluctuating workweeks or piece-rate work.

By accurately tracking employee hours and maintaining proper records, you can ensure that your overtime calculations are precise and compliant with labor laws.

Utilizing time-tracking tools and software can streamline the process, improving efficiency and providing valuable insights for better and quicker decision-making.

As you move forward, always consider the specific overtime rules and regulations in your jurisdiction and industry to avoid any potential pitfalls.

With this guide as your roadmap, you can navigate the complexities of overtime pay with ease and ensure that your employees are fairly compensated for their hard work and dedication.

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The Best Client Billing Software for 2024 https://timeular.com/blog/best-client-billing-software/ Thu, 23 Nov 2023 13:48:36 +0000 https://timeular.com/?p=351558 Billing clients can be time-consuming if it is not done efficiently. Generating invoices, sending them out, and tracking down unpaid payments can consume significant time. Besides that, the process can be costly without you even realizing it. Fortunately, new ways of processing invoices and charging customers are available to meet various needs. As businesses seek […]

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Billing clients can be time-consuming if it is not done efficiently. Generating invoices, sending them out, and tracking down unpaid payments can consume significant time.

Besides that, the process can be costly without you even realizing it. Fortunately, new ways of processing invoices and charging customers are available to meet various needs.

As businesses seek innovative ways to manage finances, exploring the best client billing software options can pave the way for smoother operations and improved client relationships.

But before jumping into the software reviews, we want to share an excellent tip on building your invoices more quickly so that you’ll save a great amount of time.

Your billing process looks cumbersome? Speed it up with Timeular!

Track your billable time accuratrly with the most effortless and intuitive time tracking solution.

How to speed up the billing process

If you want to speed up your client billing process, you have to track accurately your billable time.

Time tracking means keeping track of the hours you work on different tasks. This helps you make invoices faster when you charge by the hour. Here’s how time tracking benefits the billing process:

  • Transparency – When you share your timesheets with clients, you build trust and confidence
  • Accuracy – By tracking your time, you’ll capture every billable task without guesstimating
  • Productivity – When you track time, you easily spot the most time-consuming activities and can take action upon it.

The best tool to track your billable time is Timeular

Timeular is the most effortless and easy-to-use time tracking tool and is among the best billable time trackers. It works perfectly with the most popular client billing software because of its seamless integration capabilities.

Timeular’s main features for billing purposes: 

Accurate tracking of billable hours

With Timeular, you can classify each activity as billable or non-billable and assign your billing rates accordingly.

Detailed reporting

The app provides accurate and automated reports that allow clients to have a detailed vision of the work. You can filter the data in multiple ways, round them, and then export them in CSV, XLSX, and PDF.

Automatic tracking

Automatically fill in your time sheets based on app usage, visited websites, and scheduled calendar events. Say goodbye to guesswork and enjoy accurate time reports with 100% secured privacy.

How an IT consultancy became 20% more profitable by using Timeular

The Timeular Tracker

The Tracker is an 8-sided die that connects to the app via Bluetooth. When you flip the Tracker, the app will immediately start tracking time. The Tracker helps to build your time tracking habit and will speed up your invoicing process.

Timeular Tracker works offline and can track up to 1000 activities with just 8 sides. Simply leave one or more sides of your Tracker empty. Every empty side will act like a joker side. It will open Quicktrack and let you choose what you want to track.

Integrate your calendar events into your Timesheets

With one click, you can add your calendar events to your Timeular timesheet. It is especially useful with client meetings and external commitments.

Track paid leave, sick leave, and all other leave types

Add your time off and any type of leave in Timeular to readjust your working week length. The time off will be added to the timesheet. This will help you to be more transparent about your weekly work time with clients. Moreover, the payroll tracker allows you to track work hours for full- and part-time workers, including over- and minus-hours.

Learn more about leave tracking in Timeular.

The exact timing in addition with the rounding feature saves so much time when preparing the invoices for your clients – I can no longer imagine a professional life without Timeular!

Thomas L., Legal Services

Maximize your billable time. Stop guesstimating.

Track your billable time with the most effortless and intutive time tracking solution. If you start tracking today, you get a full month of free Timeular subscription.

The most popular client billing software 

1. QuickBooks 

quickbooks

QuickBooks is a very popular and widely used accounting and client billing software for businesses of all sizes.

With QuickBooks, you can create and customize invoices, track expenses, and manage your bills.

It automates many accounting and financial management aspects, making it more accessible for businesses to keep accurate and updated records. 

QuickBooks features include: 

  • Invoice: Create professional invoices, customize templates, automatically add billable hours to them, and track payment status. 
  • Expense Tracking: Easily record and categorize business expenses for accurate financial reporting. It also allows you to track expenses throughout the year so that you can manage your cash flow more easily. 
  • Expense management: Keep track of all your paid bills in the same place through a dashboard.
  • Tax Preparation: QuickBooks simplifies tax preparation by categorizing transactions and generating tax-ready reports. As they say, they keep track of tax laws, so you don’t have to.
  • Financial Reports: Generate a variety of financial reports, including profit and loss statements, balance sheets, and cash flow statements.
  • Integration: QuickBooks connects with various third-party applications, such as payment gateways and e-commerce platforms like PayPal, Square, and Shopify, among others, which streamlines your workflow and eliminates duplicate data entry. 

Read also: The guide to how to bill a client.

The software claims to have tools and solutions for a wide range of businesses and individuals across various industries, such as restaurants, nonprofits, manufacturing, freelancers, small businesses, and mid-size businesses. 

Overall, QuickBooks offers a comprehensive suite of features that streamline accounting processes. It automates many financial tasks, saving manual data entry and calculation time. With these features, it:

  • reduces the chances of errors through accurate billing
  • provides customizable templates
  • easily integrates with other tools, which streamlines your workflow and eliminates duplicates. 

QuickBooks pricing depends on the chosen plan and the kind of business you own.

  • Independent contractors and freelancers, for example, may choose between the self-employed plan for $20 per month, the self-employed tax bundle plan for $30 per month, or the self-employed live tax bundle for $40 per month.
  • Small businesses have different plan options, with a starting price of $30 per month until an advanced plan of $200 per month. 

Easily integrate Timeular with QuickBooks

QuickBooks pros and cons 

ProsCons
Easy integration Requires a learning curve
User friendlyMore expensive than other apps
Customizable 

Reviews

App Store: 4.7/5
Google Play Store: 3.7/5

2. FreshBooks

freshbooks

FreshBooks is an accounting and invoicing software designed for small businesses, freelancers, and self-employed professionals who need basic accounting features.

It aims to simplify financial management and help users stay organized by offering a user-friendly platform with invoicing, expense tracking, time tracking, and more features

FreshBooks provides a clear picture of your business’s unpaid earnings and overall profit through its dashboard. The sidebar guides you through payments, expenses, and other essential tasks, and the simple design ensures straightforward comprehension. 

FreshBooks is a versatile accounting and invoicing tool for freelancers, solopreneurs, and small business owners. Crafting invoices and receiving payments via credit cards, ACH transfers, Stripe, or PayPal is very simple with FreshBooks.

FreshBook’s top features include: 

  • Intuitive and easy-to-use interface:  FreshBooks is known for its simple and intuitive interface, making it easy for non-accounting professionals.
  • Time tracking: The software offers time tracking capabilities, particularly useful for service-based businesses and freelancers who bill clients based on hours worked.
  • Reporting: FreshBooks generates financial reports such as profit and loss statements, expense reports, and tax summaries to provide insights into your business’s financial health.
  • Integrations: While not as extensive as other platforms, FreshBooks offers integrations with popular tools like PayPal, Stripe, and G Suite.

Probably one of the best client billing software for freelancers, with pricing starting at $15 per user per month. 

FreshBooks pros and cons 

ProsCons
Intuitive interfaceNot suitable for larger businesses
Easy to use Limited account features and customization options
Cheaper than competitors
Ideal solution for freelancers and small businesses

Reviews

App Store: 4.7/5
Google Play Store: 4.3/5

3. Zoho Invoice

Zoho Invoice

Zoho Invoice is a free online invoice and client billing software designed to help freelancers and small businesses with invoicing and payment processes straightforwardly.

The software allows you to send up to 1,000 invoices per year, accept payments, keep a record of the invoices that were sent and received, record offline payments, and keep track of all the payments. 

Zoho’s top features include:  

  • Invoicing: You can create customized invoices with your branding, itemize products or services, and include payment terms. It supports various invoice templates, customization options, and multiple currencies. 
  • Quotes: You can create estimates for potential clients, detailing project costs and scope. Once approved, estimates can be easily converted into invoices.
  • Online payments: Zoho Invoice integrates with over ten payment gateways, which allows you to pick the one that suits you better and collect payments online. 
  • Time tracking: You can track billable hours for projects and tasks, enabling accurate invoicing for hourly services.
  • Reporting: Zoho Invoice generates financial reports like profit and loss statements, tax summaries, and expense reports to assist in business analysis.
  • Automation: You can set up recurring invoices and even send payment reminders to your clients or collect payments automatically. 

Zoho offers a free plan, and then other monthly subscriptions starting from $59 per month.

Zoho Invoice pros and cons 

ProsCons
Free billing softwareNot suitable for larger businesses
CustomizableLimited invoices per year
Easy to useLimited features for the free tier

Reviews 

App Store: 4.8/5
Google Play Store: 4.5/5

Read also: What is project billing?

4. Xero

Xero

Xero is a top accounting and client billing software that suits businesses of various sizes, from small to medium-sized organizations needing comprehensive accounting capabilities, inventory management, and advanced reporting features. It offers a range of features to manage financial tasks, invoicing, expense tracking, and more. 

Xero’s main features include: 

  • Online invoicing: You can send invoices, automate reminders, and track your payment status. 
  • Bank connections: With Xero, you can connect your bank account to the application and set up bank feeds. 
  • Payments: The software allows you to accept online payments by credit or debit cards straight from your invoice and to get paid in over 160 currencies with multi-currency accounting.
  • Reporting: The software offers a variety of financial reports, such as profit and loss statements, balance sheets, and cash flow reports, providing insights into your business’s financial health.
  • Integration: You can enhance your business and customize Xero by integrating apps into the account. 

Xero offers a 30-day free trial period and plans that may vary from $25 per month to $54 per month. 

TIP: Increase your productivity and business profitability with this Xero time tracking integration.

Xero’s pros and cons

ProsCons
Free 30-day trialPrices are a bit higher than others
24/7 online supportRequires a learning curve
Extensive integration capabilities

Reviews

App Store: 4.6/5
Google Play Store: 4.2/5

5. Square Invoices

square invoice

Square Invoices is a free invoicing solution provided by Square that helps you send invoices, receive payments, and process payments. It also offers business owners many features to run and organize their businesses. 

Square’s main features include: 

  • Invoicing: Square Invoices allows you to create and send customized invoices to clients directly from your Square Dashboard or mobile app, including details about the products or services provided.
  • Online Payments: Clients can conveniently pay invoices online using credit and debit cards directly through the invoice. 
  • Client Management: The software provides a client directory to store client information, track transaction history, and maintain a clear record of interactions.
  • Integration: Square Invoices seamlessly integrate with other Square products, such as the Square Point of Sale system and the Square Payments platform.

Square pros and cons

ProsCons
Free serviceLimited advanced features
Multiple payment methodsIntegrations are limited to Square products 
Unlimited invoices

Reviews 

App Store: 4.8/5
Google Play Store: 4.7/5

6. Wave

wave

Wave is a free cloud-based invoicing software suitable for small businesses that allows you to track your payments, bills, and expenses in one place. 

Wave’s main features include: 

  • Invoicing: Create and send customized invoices, estimates, and receipts and automated reminders to your clients. 
  • Accounting: Get unlimited income and expense tracking, make bank connections, and add unlimited partners or collaborators.  
  • Payments: Accept multiple payments such as credit and debit cards, bank deposits, and Apple Pay. 
  • Mobile receipts: Unlimited receipt scanning and accurate reports all in one place. 

Wave pros and cons

ProsCons
Free softwareLimited customer support
User-friendlyA lot of optional paid features

You might be interested in: Is revenue more important than profit?

Reviews: 

App Store: 4.5/5
Google Play Store: 3.7/5

7. Invoice2go

Invoice2go is a very basic but efficient mobile invoicing and billing software.

It was designed to help small business owners, freelancers, and self-employed professionals create and manage invoices on the go. 

Invoice2go main features include: 

  • Customized invoices: Invoice2go allows you to create professional invoices with customizable templates to add your logo, products, or services and include payment terms.
  • Payment reminders: Invoice2go sends payment reminders to clients for overdue invoices, reducing the need for manual follow-up.
  • Expense tracking: You can track and categorize expenses, helping you manage business costs and maintain accurate financial records.

Prices start at $5.9 per month on the starter plan and $39 per month on the premium plan. 

Invoice2go pros and cons

ProsCons
Mobile accessibilityBasic financial management
Online payments Not suitable for bigger organizations
User-friendly

Reviews

App Store: 4.8/5
Google Play Store: 4.2/5

8. Sage Business Cloud Accounting

Sage Business Cloud is one of the greatest invoicing and client billing software for small businesses and startups. It seeks a comprehensive yet user-friendly accounting solution to help them manage their finances.

The software helps with daily tasks such as invoicing, payments, and even inventory, as well as recording and processing financial transactions. 

Sage’s main features include: 

  • Invoicing: Create, edit, and send invoices online through the software.
  • Reporting: You get clear and easy-to-read reports from a single dashboard.
  • Mobile app: You can manage all your expenses from your mobile phone, access your financial information, and more.
  • Bank connections: Connect your bank account and create an automated bank feed so that your data is transmitted from your bank to the software. 

The software offers two packages: start, if your business is just starting, and standard, a more advanced version of the plan, which is more suitable depending on your type of business. Prices start at 10$ per month per user, with a 30-day free trial. 

Sage pros and cons

ProsCons
ScalabilityLearning curve
User friendlyPricing, depending on your location (US or EU)
Free trial period

Reviews

App Store: 4.2/5
Google Play Store: 3.1/5

Read also: The greatest time tracking systems for small business

9. Zervant

Zervant is an invoicing and client billing app made explicitly for sole traders and small businesses. The software is straightforward and focuses on creating the best invoicing experience without requiring management experience.

Zervant’s main features include: 

  • E-invoicing: Create and send digital invoices 
  • Time tracking: An online time tracking tool tracks how long you spent working on projects. 
  • Payment reminders: You can send automated reminders to your clients. 
  • Online payments: Accept online payments via credit or debit card and in over 135 currencies. 
  • Mobile app: Zervant offers a mobile app allowing users to manage their invoices and finances on the go.

Zervant also offers a variety of plans, including a free option. Paid plans start at 8$ per month.  

Zervant pros and cons

ProsCons
Easy to useLimited advanced features
Mobile friendly
Free plan alternative

Reviews

App Store: 5/5
Google Play Store: 4.7/5

10. Scoro

scoro

Scoro is a more robust software, an all-in-one business management tool designed to streamline various aspects of project management, time tracking, financial management, and more for small to medium-sized businesses and creative professionals.

Scoro’s main features include:

  • Project management: Scoro offers tools for planning, tracking, and managing projects, including task management, project timelines, resource allocation, and project collaboration.
  • CRM: Scoro includes a CRM system to manage client interactions, track leads, and maintain a history of customer communications.
  • Invoicing: Create professional invoices, track payments, and manage client billing efficiently.
  • Reporting & Dashboards: You can create customizable dashboards to monitor KPIs and gain a real-time overview of your business’s operations.

Scoro offers a variety of plans with prices starting at $26 per month. 

Scoro pros and cons

ProsCons
A complete solutionRequires a learning curve
IntegrationsHigher pricing compared to other software
CustomizableIt may have more features than you need

Reviews

App Store: 3.4/5
Capterra: 4.6/5

11. Chargebee

Chargebee is an invoicing and client billing app focused on companies that offer subscription services, such as SaaS companies, membership organizations, and subscription box services.

Chargebee provides all the necessary tools for managing subscriptions, invoicing, and recurring payments.

Chargebee’s main features include: 

  • Subscription management: Create, manage, and customize various subscription plans, including billing cycles, pricing tiers, and subscription options.
  • Multiple integrations: Chargebee integrates with popular payment gateways, CRM systems, accounting software, and other tools.
  • Invoicing: Chargebee generates and sends invoices to customers for their subscriptions, often including customizable invoice templates and options for online payment.

Chargebee offers a free starter plan for starting companies, a performance plan for scaling companies that costs 599$ per month, and an enterprise plan with the price upon request. 

Chargebee pros and cons

ProsCons
AutomationRequires a learning curve
Multiple integrations Specific use case

Reviews:

Capterra: 4.4/5  

12. BillQuick Online

BillQuick Online is a software made for professionals on the move, making it a specialized solution for their project management and billing needs. It aims to streamline various aspects of project management, time tracking, expense management, and invoicing anytime, anywhere. 

BillQuick’s main features include: 

  • Time Tracking: Track billable hours and time spent on projects, ensuring accurate project billing and employee payroll.
  • Project management: The platform offers tools for project planning, task allocation, resource management, and project collaboration.
  • Invoicing: Create customized invoices based on tracked time and expenses.
  • Integration: BillQuick integrates with various accounting software, payment gateways, and other business tools. 

BillQuick pros and cons

ProsCons
Integrates easilyRequires a learning curve
Customizable templates
Time tracking functionalitiesSpecific use case

Reviews

Capterra: 4.5/5

13. Harvest

time tracking software harvest

Harvest is an expense-tracking, time-tracking, and invoicing software designed for freelancers, small businesses, and teams that allows you to turn your working hours into invoices. 

Read also: Find the perfect Harvest alternative.

Harvest’s main features include: 

  • Time tracking: Track the time spent on tasks and projects for accurate billing.
  • Invoicing & payments:  Create and send invoices based on tracked time and expenses. You can customize invoice templates and include payment terms.
  • Reports & Analysis: Harvest generates reports that provide insights into project progress, time allocation, expenses, and financial data.

Harvest offers a free plan alternative; paid plans start at 10.80 dollars per month.

Harvest pros and cons

ProsCons
User-friendly interfaceLimited advanced features 
Online payment options

Reviews

App Store: 3.7/5
Capterra: 4.6/5

14. KashFlow

KashFlow is an online accounting software designed especially for small businesses, freelancers, and sole traders to manage their financial tasks, invoicing, expenses, and more.

It provides a range of features to simplify financial management and streamline administrative tasks in a very simple and easy-to-use interface. 

KashFlow’s main features include: 

  • Invoicing: Create professional invoices, customize templates, and include payment terms. You can also set up recurring invoices for subscription-based services.
  • Expense tracking: Track and categorize business expenses, attach receipts, and maintain accurate financial records.
  • Online payments: KashFlow supports online payment options, allowing clients to pay invoices directly through integrated payment gateways.
  • Integrations: It integrates with various third-party apps, such as payment gateways and CRM systems. 

KashFlows offers free trial periods and different plan options starting at $10.50 per month. 

KashFlow pros and cons 

ProsCons
Free trial periodLow scalability
Multiple integrationsRequires a learning curve

Reviews

Capterra: 4.5/5 

Read also: Time tracking apps for freelancers

15. Bill.com

Bill.com is a financial management platform designed to streamline and automate various processes for small businesses and midsize companies.

It focuses on simplifying the process of paying and receiving invoices, managing approvals, and facilitating collaboration between finance teams and vendors.

Bill.com’s main features include: 

  • Multiple integrations: The platform integrates with accounting software like QuickBooks and Xero to sync financial data and streamline bookkeeping.
  • Invoicing: Create professional and customizable invoices, track the payment status, and manage receivables efficiently.
  • Payment processing: Bill.com supports various payment methods, including ACH transfers, virtual credit cards, and check printing, facilitating secure and streamlined payment transactions.

Bill.com pros and cons

ProsCons
Multiple integrationsMore expensive than others
AutomationRequires a learning curve

Reviews

App Store: 4.9/5
Google Play Store: 4.5/5

how to measure project profitability

The benefits of using a client billing app 

The main benefits of using a client billing app or software are accuracy and time-saving.

The accuracy of calculations on billing software is much bigger than doing the same thing manually, reducing potential errors.

It also streamlines the whole invoicing process, saves valuable time for you or your team, and helps you automate daunting tasks. The convenience of automation extends to recurring invoices, ideal for subscription-based models.  

Billing apps also facilitate record-keeping, expense tracking, and insightful reporting, optimizing financial management. Notifications for overdue payments and mobile accessibility increase operational efficiency, while security features safeguard sensitive financial data.

In summary, using client top billing software elevates invoicing efficiency, financial accuracy, and overall business professionalism.

4 quadrants

How to choose the best client billing software 

When choosing your billing software, you must consider several factors and research your options so that you can make a decision based on your specific business needs. 

  1. Invoicing: Look for customizable invoices with branding and recurring options.
  2. Payment Options: Choose software that supports various payment methods.
  3. Time and Expense Tracking: Prioritize tools that help track billable hours and expenses.
  4. Automated Reminders: Opt for software with automated payment reminders.
  5. Reporting: Ensure the software offers detailed financial reports.
  6. Multi-Currency and Tax Support: Check for international invoicing and tax handling.
  7. Integration: Look for compatibility with your accounting software.
  8. User-Friendly: Choose intuitive software for you and your team.
  9. Security and Compliance: Ensure data security and regulatory compliance.
  10. Scalability: Pick software that can grow with your business (only if it’s your plan).
  11. Customer Support: Choose a provider with reliable customer assistance.
  12. Cost: Evaluate pricing plans and trial options.

By considering these factors, you can find a software solution that suits your business needs.

Conclusions

The process of creating invoices, sending them, and chasing payments can be a drain on time and money. And today, we’ve seen the most popular solutions to make billing smoother and more cost-effective.

Before diving into software reviews, you’ve also learned a golden tip: time tracking is the secret sauce for faster invoicing.

Accurate time tracking ensures transparent, precise, and productive billing. It builds client trust, captures all billable tasks, and reveals time-consuming activities for optimization. We recommend using Timeular to track billable time effortlessly and build reports in less than a minute.

The top billing software options we saw together are: QuickBooks, FreshBooks, Zoho Invoice, Xero, Square Invoices, Wave, Invoice2go, Sage Business Cloud Accounting, Zervant, Scoro, Chargebee, BillQuick Online, Harvest, KashFlow, and Bill.com. These software solutions simplify invoicing, automate reminders, track expenses, and generate reports. Some cater to specific business types, like subscription services or project management.

By choosing the right client billing software, you’ll enjoy accurate, automated, and professional invoicing, leaving you more time and resources to focus on growing your business.

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Employee Leave of Absence: a Full Guide from A to Z https://timeular.com/blog/leave-absence/ Mon, 16 Oct 2023 10:35:05 +0000 https://timeular.com/?p=352214 Up to today’s professional context, the definition of work has evolved throughout the years, especially regarding employee leave of absence. It allows an employee to temporarily step away from their regular work responsibilities for different reasons such as personal, medical, family-related, or professional development reasons. This concept highly impacts organizational productivity, business efficiency, employee well-being, […]

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Up to today’s professional context, the definition of work has evolved throughout the years, especially regarding employee leave of absence.

It allows an employee to temporarily step away from their regular work responsibilities for different reasons such as personal, medical, family-related, or professional development reasons.

Looking for the most effortless leave tracker?

Try Timeular 30 days for free. Cancel any time.

This concept highly impacts organizational productivity, business efficiency, employee well-being, and compliance with labor laws. 

It’s essential to understand how a leave of absence proceeds because there’s a requirement to maintain a balanced work environment, promote employee retention, and ensure legal compliance.

Throughout this article, you’ll be able to explore the different types of leave, the Family and Medical Leave Act, and how it works.

You’ll also learn why and what are the benefits of granting a voluntary leave and discover the differences between a leave of absence and many other concepts that are sometimes viewed as similar.

If you’re seeking knowledge to establish clear leave policies or delving into the complexities of taking a leave, this article is for you. 

What is a leave of absence?

A leave of absence is a formal and temporary break from an employee’s standard duty and responsibility. During this period, the employee steps from work for personal, medical, family-related, or professional development purposes.

For any leave, it’s possible to retain some job-related benefits, such as job security, possible compensation, or healthcare coverage, depending on company policies and applicable laws.

These are requested and approved based on each company’s policies, procedures, and/or legal regulations. Depending on the circumstances, it can vary in duration, purpose, and eligibility criteria.

Types of leave

Leaves of absence are very different in terms of their purpose, duration, and eligibility, which are highly influenced by local labor laws and company policies.

Employees must discuss the terms with their company and consult Human Resources to understand the specifics.

Let’s discover the different types of leaves of absence.

1. Medical leave

This type of leave is granted for medical reasons, including illness, injury, surgery, or even recovery.

In many countries, medical leaves are protected by laws such as the Family and Medical Leave Act in the United States.

2. Family or Parental leave

Usually, these leaves are granted for the birth or adoption of a child, where parents take time off to dedicate the time towards the new family member.

Related article: The best employee attendance trackers

3. Sick leave

If an employee is experiencing health issues, the sick leave allows them to take time off, and some companies offer paid sick leave, while others maintain unpaid sick leave.

4. Vacation leave

This leave focuses on granting time off for leisure, rest, or personal reasons, while the availability of paid vacation varies depending on the company and country.

Track all types of leaves in one place, effortlessly

Easily manage all types of employee time off in one place: paid time off, sick days, time off in lieu, and many more.

5. Unpaid leave

This happens when employees request time off without pay for personal reasons such as travel, education, or other personal matters.

6. Bereavement leave 

This leave is granted to employees who have lost a family member or a loved one. It’s mainly used to serve the purpose of proper mourning and making funeral arrangements.

7. Military leave

Employees who are members of the military may be granted leave due to their military obligations, which are often protected by laws like the Uniformed Services Employment and Reemployment Rights Act (USERRA) in the United States.

8. Sabbatical leave

Some companies are empathetic and engaged with sabbatical programs allowing employees to take unpaid leave for personal development, research, and/or self-improvement.

9. Jury duty leave

Employees summoned to attend their Jury Duty are granted time off with pay since it’s a civic responsibility. 

10. Educational leave

Employees who wish to pursue further education or training to enhance their skills are granted leave that may be paid or unpaid, depending on company policies.

11. Religious leave

It’s the employees’ right to request time off for some religious holidays or practices.

12. Domestic violence or crime victims leave

Depending on the jurisdiction, employees who become victims of domestic violence or certain crimes are granted a leave to address legal and personal matters related to their situation.

13. Family and caregiver leave

Some countries have laws or policies that grant leave to employees who dedicate their lives to caring for family members or attending to family emergencies.

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All types of leaves and absences in a single platform. One-click leave submissions via desktop or mobile. Effortless leave management and reporting.

What’s the Family and Medical Leave Act (FMLA)?

The FMLA, a federal labor law in the United States, grants eligible employees job-protected leave for specific family and medical reasons.

Since 1993, this law has helped employees balance their jobs with their personal needs, especially during tough lifetimes. However, it faces minimum standards to benefit from it, and some states have their version of a family and medical leave with additional benefits and protections. Here are the following critical aspects of FMLA:

  1. Eligibility

To be eligible for FMLA leave, the employee in question must work for a covered employer that includes private-sector employers with 50 or more employees, public agencies, and public or private elementary and secondary schools. Employees must also have worked for at least 12 months and 1250 hours during those 12 months.

  1. Reasons for leave

To take up to 12 weeks of unpaid leave in 12 months, some of the reasons must be as follows:

  • Birth, adoption, or foster care placement of a child;
  • Serious health condition of the employee’s spouse, parent, or child;
  • The employee’s serious health condition that doesn’t allow them to fulfill their job description;
  • Qualifying demands on a family member’s military service;
  • Up to 26 weeks to care for a covered service member with a serious injury or illness due to military service.
  1. Job protection

Through FMLA leave, the company must maintain the employee’s health insurance coverage, which assures the employee to return to the same job they left on their leave. 

  1. Notice and certification

Employees are obligated to provide notice to the company they work at and provide medical certification to support certain types of leave requests.

  1. Intermittent Leave

FMLA leave can be performed in one continuous period, intermittently, or on a reduced leave schedule for medical purposes.

  1. Retaliation and enforcement

Companies cannot fight against employees who are exercising their FMLA leave rights.

The U.S. Department of Labor Wage and Hour Division is responsible for enforcing this law, allowing employees to file complaints if their rights are not respected.

Who is a covered employer?

The FMLA covers certain companies based on size and type because they must meet specific criteria. Some states have their own family and medical laws that share additional benefits.

With that in mind, employers and employees must understand federal and state FMLA laws that may apply to their specific situation. Normally covered employers include:

  1. Private-sector employers

Companies must have 50 or more employees, and this requirement is for the total number of employees across the entire organization. However, even if it has 50 or more employees, individual employees may not be eligible if they don’t have worked for at least 12 months and 1250 hours within that period. 

  1. Public agencies

Federal, state, and local government employers are all covered by the FMLA, regardless of the number of employees they may have.

  1. Elementary and secondary schools

Even if they’re part of a larger school district or independent institution, public, private elementary, and secondary schools are covered by the FMLA regardless of the number of employees.

Who qualifies for an FMLA leave of absence?

To be eligible for leave, employees must have completed a minimum of 12 months of service with their employer, worked at least 1,250 hours over the past year, and be stationed at a company location with a workforce of 50 or more employees within a 75-mile radius.

The assessment of whether an employee has fulfilled the 1,250 hours of service is conducted in accordance with the compensable work hours guidelines outlined by the Fair Labor Standards Act (FLSA).

Even then you must follow the employer’s internal procedures such as proper notice and documentation such as medical certification.

Here are the qualifications for an FMLA leave of absence:

  1. Employer coverage

First, your employer must be a covered company under the FMLA, which usually includes private-sector employers with 50 or more employees, public agencies, and public or private elementary and secondary schools.

  1. Employee eligibility

To become eligible, the employee must have worked for a covered employer for at least 12 not consecutive months but within the last seven years. During those 12 months, the employee must have also worked at least 1250 hours.

  1. Reasons for the leave 

An employee must request a leave for one of the following reasons:

  • Birth, foster care, or adoption of a child;
  • Care for a spouse, child, or parent with a health condition;
  • Employee’s health condition;
  • Qualifying demands of a family member’s military service;
  • Care for a covered service member with a serious injury or illness due to military service.

Protected leaves of absence

Protected leaves of absence refer to specific types of leave granted to employees under various labor laws or company policies that ensure job protection.

These leaves are often legally mandated or protected, which means that the employees cannot be terminated from their job. Although it varies from country, state, province, and employer policies, here are the examples of the protected leaves:

  • Family and Medical leave under FMLA in the United States, entitled to up to 12 weeks of job-protected leave per year for medical reasons;
  • Maternity and paternity leave that provide job protection to new parents to bond with the new family member;
  • Paid or unpaid sick leave for employees with their illness or to care for a sick family member;
  • Laws like the Uniformed Services Employment and Reemployment Rights Act in the United States protect employees who have been called into active military duty;
  • Employees are entitled to job protection to cope with the loss of a family member or a loved one;
  • Victims of domestic violence or some crimes have the right to protected leave for medical treatment and legal proceedings;
  • People who fulfill their civic duty by going to Jury Duty have job protection;
  • Employees who need to take time to testify as witnesses must benefit from the employers’ job protection;
  • Employees who need to observe religious holidays and practices also benefit from a protected leave of absence;
  • If they need it for educational purposes or training programs, these employees are entitled to job protection towards their educational leave;
  • If they’re injured on the job, they can get job protection to recover and receive medical treatment.

Why grant a voluntary leave of absence?

It’s important to analyze the impact when granting voluntary leaves of absence when it comes to their operations, staffing needs, and ability to meet business objectives.

It’s also crucial to have clear policies and procedures, ensuring the organization’s and employee’s needs are met.

Here are some of the reasons why to grant a voluntary leave of absence to an employee under the rights reasons and circumstances:

  • Employee’s request for personal reasons such as pursuing further education, traveling, dealing with family matters, or taking a sabbatical for personal and/or professional development;
  • Health and well-being might be the reasons behind a voluntary leave, meaning that there could be a medical condition or illness that requires a recovery period;
  • New parents who request voluntary leaves of absence to bond with their newborn or adopted child;
  • Some employees request a voluntary leave of absence to engage in educational opportunities, attend workshops, or participate in job-related training programs;
  • A voluntary leave of absence can promote a healthy work-life balance which can improve employee morale and reduce burnout;
  • Time off to care for family members with serious health conditions is one of the reasons why there should be a voluntary leave of absence;
  • Some employers might be legally obligated to grant voluntary leaves in accordance with labor laws or regulations, such as the Family and Medical Leave Act (FMLA) in the United States;
  • When you’re supporting your employees’ personal and professional pursuits with voluntary leaves of absence you can easily promote employee engagement and loyalty.

Benefits of granting a voluntary leave of absence

Granting a voluntary leave of absence can represent many different benefits for both the employees and the companies. From positive workplace morale to productivity, here are some of the benefits involved:

  1. Improved morale

Offering the flexibility of a voluntary leave of absence demonstrates the capacity of empathy for their well-being and work-life balance, which ultimately enhances employee morale.

  1. Burnout reduction

It allows the employees to recharge and reduce the stress they might be feeling, which will prevent burnout symptoms.

  1. Employee retention

Employees who feel supported through the voluntary leave of absence are part of the percentage of employee retention in companies. They are loyal due to their respect towards their critical life events or personal development pursuits.

  1. Productivity improvement 

Employees who take voluntary leaves of absence might return to their jobs more motivated and engaged in a work routine. Also, they might bring new skills, perspectives, and ideas that contribute to the growth and development of the company.

Read also: Productivity tips for employees

  1. Support 

A voluntary leave of absence allows employees to feel a wave of support during critical life events such as childbirth, adoption, family caregiving, or personal health challenges. 

  1. Legal compliance

Voluntary leaves of absence feature legal requirements sometimes according to some labor laws, which provide for job-protected leaves. It’s important to comply with those laws to avoid legal complications.

  1. Positive reputation

Companies with the empathy to offer voluntary leaves of absence are well-known in the workforce industry. 

  1. Flexible workforce management

These types of leaves allow organizations to be prepared to easily adapt to different work dynamics without layoffs and terminations.

  1. Diverse and inclusive workplace

This support of employees on personal and professional pursuits contributes to a more diverse and inclusive workplace culture.

  1. Compassion and empathy

Granting voluntary leaves of absence demonstrates a deep understanding and compassion towards personal circumstances such as illness and family events.

What’s the difference between mandatory and voluntary leaves of absence?

Mandatory leaves are employer-initiated, often due to workplace issues. They can involve various compensation levels. Voluntary leaves are employee-initiated, driven by personal needs or development goals, and are typically unpaid.

Both provide job protection, but under different circumstances. Mandatory leaves hinge on investigations, while voluntary leaves guarantee job reinstatement with agreed-upon conditions.

Mandatory Leave of AbsenceVoluntary Leave of Absence
Typically initiated by the employer Initiated by the employee
Commonly due to disciplinary actions, workplace investigations, allegations of workplace misconduct, harassment, or discriminationCommonly due to personal needs, medical reasons, family responsibilities, personal development, education, travel 
Duration determined by the circumstances that led to the leaveDuration determined by the employee’s request and policies
Pay can be full, partial, or even unpaidPay is often unpaid although some employers offer paid leave
Ensures job protection unless an investigation turns to more radical consequencesEnsures job protection and the employee returns to the equivalent job as long as they agree with the conditions

What is the difference between time off and leave of absence?

Time off refers to short, often paid absences for a few hours or days, requested informally with minimal impact on workflow.

Leaves of absence are more extended periods, ranging from weeks to months, and may be paid or unpaid. They require formal requests, and comprehensive documentation, and have a significant impact on workflow. Unlike time off, leaves of absence offer legal job protection, ensuring employees return under agreed conditions.

Time OffLeave of Absence
Refers to short periods of absence such as a few hours or daysRefers to a more extended period away from work such as weeks or months
Time off may be paid especially when using accrued paid time or vacation daysLeave of absence can be paid or unpaid depending on the organization’s policies and laws
Informal request with a straightforward processFormal request that requires documentation that needs compliance with company policies and legal requirements
Less impact on the workflow of an organizationSignificant impact on the organization’s workflow
It may not require extensive documentationWith job protection, the employee returns to the equivalent job as long as they agree with the conditions

How to manage employee absence leave? 

Once you’ve granted an employee absence leave it’s essential to maintain productivity, while supporting employee well-being, and ensuring labor law compliance.

Once you’ve gone through the management steps you’ll have an organized and flexible management system that works efficiently. Here’s how you can manage an employee absence leave properly:

  1. Create clear policies and procedures

Make sure that you develop policies and procedures that are invested for requests, approvals, and tracking of the employee’s absence leave, consistent with labor laws.

  1. Communicate policies properly

Communicate every policy to your employees and ensure they understand every step of the procedure, from the requests to the obligations.

  1. Create centralized leave management systems

Establish a centralized system to help you track and manage employee absence leave. It might be a software solution or a structured manual system, whatever suits the processes you might have at your company.

  1. Assemble a responsible team

Put together a group of people such as Human Resources to manage employee absence leave. It’s important to keep in mind policies and labor laws.

  1. Train managers and supervisors

You must educate the company’s managers and supervisors about the leave policies, and their roles while managing the requests.

By the end of training, they should know how to properly handle employee requests and possible approvals and denials of their request.

  1. Turn leave request forms into a standard action

Create a layout where it clearly defines a leave request form, for employees to complete when requesting leave. It should have the reason, requested dates, and required documentation.

  1. Keep everything documented

Keep records of every leave request, approval, denial, and any communication that might concern this subject. In keeping documentation you’ll have safety in resolving disputes and assure law compliance.

  1. Provide legal notices

When jurisdictions with laws such as the Family and Medical Leave Act in the United States, offer employees legally required notices about their rights and responsibilities regarding leave. 

  1. Establish job protection

If it’s possible, make sure that you tell your employees that their job will be protected throughout the leave of absence. Be flexible with temporary replacements or workload distribution to maintain productivity.

  1. Maintain privacy with medical documentation

Handle medical documentation with care and make sure to keep it confidential because it might be necessary to work with a healthcare provider to verify medical conditions.

  1. Be open and communicative

Keep your lines of communication open with the employees on leave and check in periodically to approach them about the status and offer support.

  1. Plan for coverage

Plan for staffing coverage during absences through employee cross-training, temporary staff, and workload redistribution.

  1. Return-to-work interviews

Have return-to-work interviews with employees to discuss their transition back to their jobs, and discuss any necessary accommodations and adjustments.

  1. Review and improve

Review your absence leave management processes to see where you can improve. Check-in with your employees to see how their feedback is towards leave management.

Conclusion

In conclusion, it’s possible to assess that the theme of absence leave is multifaceted and considered a critical element of the workforce. Its extended range of types of leaves, from medical to personal, features its aspects and legal implications. However, mastering this concept is crucial to promoting a healthy work-life balance, enhancing productivity, and ensuring compliance with labor laws and company policies.

A clear leave management system that keeps in mind the needs of the employees as much as the companies is the way to go. It allows both parties to feel perfectly safe with support and flexibility for the professionals, and the organizations prepared to plan for staffing, maintain operational efficiency, and uphold legal obligations.

As you’ve seen that it’s possible, efficient leave management establishes a culture of empathy, understanding, and employee well-being. You’ll notice increased employee morale, reduced burnout, and a more inclusive workplace. As the concept of work continues to adapt to new changes every day, the companies that prioritize this strategic management of employee absence leave are the ones that build a good reputation for potential employees. 

FAQ

Who qualifies for a leave of absence?

Only employees who can meet specific eligibility criteria, such as length of service, hours worked, and the reason for the leave. Although it varies depending on company policies and applicable labor laws.

How long can leaves of absence last? / Can leaves of absence be extended?

Leave of absence varies in duration which is determined by the reason for the leave, company policies, and applicable labor laws. From a few hours to days or even several weeks or months, it can also be extended for longer periods. That can only happen when there’s a valid reason for it, subject to approval by the company and compliance with the policies and laws.

What happens after the leave of absence ends?

When it ends the employee returns to their normal duties and responsibilities. Typically it’s required to reinstate their benefits and job status if only the employee meets the conditions that are required to continue the process.

Do you keep insurance during your leave of absence?

In most cases, employees can maintain their health insurance coverage, especially if the leave is covered by laws like the Family and Medical Leave Act (FMLA) in the United States. However, it may vary depending on company policies and applicable laws.

Is FMLA only for unpaid leave?

The Family and Medical Leave Act in the United States provides job-protected leave, but it is generally unpaid. It requires that covered companies allow eligible employees to take up to 12 weeks of unpaid leave per year for family and medical reasons.

Is leave of absence unpaid?

The fact that it’s paid or unpaid depends on company policies, labor laws, and the specific reason for the leave. Some leaves, like the Family and Medical Leave Act in the United States, provide unpaid job-protected leave, while others may offer paid leave options.

Can leave of absence be denied?

Companies have the right to deny leave if the employees don’t meet company policies or legal requirements and if the reason is not valid. 

What can I do if a leave of absence is denied?

Employees can take it to Human Resources or their supervisor to understand the reasons for denial. It’s also important to explore different options, discuss paid time off if available, along with seeking legal counsel. 

Does leave of absence mean fired?

While a leave of absence is a temporary period away from work for various reasons, firing implies permanent termination of said employment. 

Does leave of absence affect the mortgage?

It can affect a mortgage application and even the existing mortgage that you may have.

Lenders assess an applicant’s income and employment status when considering a mortgage, so a significant reduction or extended leave may impact on loan eligibility.

A leave of absence can potentially affect a mortgage application or existing mortgage. 

Leave of absence vs. short-term disability

A leave of absence features a range of types of leaves that may or may not be paid. Short-term disability is a specific type of leave that typically provides income replacement when an employee is not able to work due to disability or illness.

Is a leave of absence considered unemployment?

A leave of absence is not considered unemployment because they are not without a job.

It’s only a temporary period of absence in which an employee retains their job but is not actively working for reasons such as medical leave or personal leave.

Can I take a leave of absence due to stress?

Many companies make sure to recognize the importance of mental health as part of an important reason for a proper leave of absence.

You must speak with your employers and check the company’s policies and applicable laws for guidance on how to request and manage such leave.

Leave of Absence vs. FMLA

FMLA is a federal law that provides eligible employees with unpaid, job-protected leave for specific family and medical reasons while a leave of absence is a term that features multiple types of extended time away from work, which may or may not be related to FMLA-qualifying reasons.

Leave of absence vs. sabbatical

A leave of absence is a general term for extended time away from work due to personal, medical, or professional development reasons. A sabbatical is a specific type of leave of absence taken specifically for personal and professional growth, research, or education. 

Leave of absence vs. resignation

While a leave of absence is a temporary period on which an employee is away from work, resignation is the voluntary act of ending the employment permanently. 

Can I fire someone who keeps attempting to extend their leave of absence?

The extension of any leave of absence must be done always in compliance with company policies and labor laws. There must be open communication to consider the reasons for the extensions while seeking legal guidance to gather the best advice. 

You might be interested in:

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How To Reduce Overtime: 11 Effective Strategies https://timeular.com/blog/how-reduce-overtime/ Sat, 30 Sep 2023 08:03:54 +0000 https://timeular.com/?p=352237 Working overtime has a negative impact on worker’s well-being and productivity. Overtime has both immediate and long-term impacts on an organization and its workforce.  From enhanced employee satisfaction and well-being to heightened productivity and cost-efficiency, the benefits of reducing overtime are many and go beyond the realm of the workplace. So, if you want to […]

The post How To Reduce Overtime: 11 Effective Strategies appeared first on Timeular.

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Working overtime has a negative impact on worker’s well-being and productivity. Overtime has both immediate and long-term impacts on an organization and its workforce. 

From enhanced employee satisfaction and well-being to heightened productivity and cost-efficiency, the benefits of reducing overtime are many and go beyond the realm of the workplace.

So, if you want to learn how to reduce overtime, you’re in the right place.

timeular

The first step to reducing overtime? Start tracking it!

Timeular is a 100% effortless overtime tracker that helps you capture work time and overtime with ease

What is overtime? 

Overtime refers to the additional hours an employee works beyond their regular work hours.

Usually, these additional hours would be compensated at a higher rate than the employee’s regular hourly wage, often referred to as the overtime rate.

In many countries, labor laws and regulations govern how overtime is defined, calculated, and compensated.

The overtime rate is typically set at a rate higher than the regular hourly wage to incentivize employers to limit excessive work hours.

Why is it important to reduce overtime?

Companies see reducing overtime as one of their top priorities for reasons that affect organizational success, financial stability, and overall well-being of the workforce.

Starting with cost control, overtime pay can be typically higher than regular wages. By minimizing overtime, companies can effectively control labor costs, resulting in significant savings and improved business efficiency.

Excessive overtime can lead to employee burnout, fatigue, and decreased morale. Overworked employees are more likely to feel frustrated and tired and express job dissatisfaction, seeking alternative employment. Addressing overtime helps maintain a healthy work-life balance, fostering a happier, more engaged workforce, boosting productivity, and lowering turnover rates.

Free eBook: Work smart, not hard

Reduce overtime by working smarter, not harder. Discover the best productivity tips for teams and their leaders.

And still relating to the workforce, fatigued employees are prone to making errors, which can affect the quality of work. By managing and reducing overtime, companies ensure that their employees are well-rested and can maintain a higher standard of quality and productivity during their regular working hours.

If a company is known for promoting a healthy work-life balance and respecting employees’ time is likely to attract top talent and retain it, something that’s increasingly rare nowadays.

Engaged employees contribute positively to the company’s culture, innovation, and overall success. Adhering to legal standards regarding maximum working hours and overtime compensation is crucial to avoid legal penalties and ensure compliance with labor laws, reducing legal risks and potential fines.

Read also: How to calculate overtime

project tracking

How to reduce overtime

These are the best ways to reduce overtime and its costs.

1. Use a time tracking solution

An employee time tracking app is one of the best ways to reduce overtime because it accurately captures and records employee work hours.

These tools can generate reports and analytics, allowing managers to see how the time is being spent and identify trends and areas where overtime is a frequent event.

2. Analyze overtime data

By analyzing time tracking data collected with a time tracking tool, managers can identify the root causes of overtime, whether it’s due to excessive workload, inefficient processes, or resource allocation issues.

This data-driven analysis helps in creating targeted solutions.

3. Improve communication channels

Efficient communication through collaboration platforms ensures that tasks are clearly understood. This reduces the likelihood of mistakes that can lead to overtime for corrections or rework.

4. Cross-train employees

Cross-training allows for better resource allocation. When one employee is absent or overloaded, another trained employee can step in, minimizing the need for overtime due to understaffing.

5. Set clear expectations

Clear task descriptions and expectations help employees focus on and complete their work within the allocated time. Time tracking data can validate whether these expectations are reasonable and achievable.

Read also: How to increase focus and concentration

6. Improve processes

Time tracking data can also reveal inefficiencies in processes. By analyzing these inefficiencies, companies can make informed decisions to optimize workflows and eliminate unnecessary delays, reducing the need for overtime.

7. Closely monitor workloads

Managers are responsible for effectively redistributing tasks and adjusting deadlines as necessary, ensuring that employees can complete their work within regular hours. 

8. Improve processes for approving overtime

This ensures that overtime is used sparingly, wisely, and only when necessary, controlling unnecessary extra hours. 

9. Promote time management

By using time tracking data to measure and incentivize effective time management, employees are encouraged to optimize their work hours while maintaining productivity.

10. Prioritize

Prioritization means addressing crucial tasks first, reducing the need for overtime.

Productivity is optimized by focusing on high-impact, time-sensitive work during regular hours and avoiding time-wasters. This proactive approach prevents task buildup that could lead to overtime, promoting efficient time management and minimizing extra hours needed to achieve essential goals.

TIP: Read our post and discover the best prioritization methods.

11. Reward efficiency

Time tracking tools can help identify employees consistently completing their work on time. Recognizing and rewarding this behavior fosters a culture of efficiency, reducing the need for overtime.

Read also: Improving work efficiency

11. Promote a healthy work-life balance

By discouraging excessive overtime and promoting a healthy work-life balance, companies can boost employee morale and reduce the probability of burnout.

Time tracking data and other strategies in this list can be used to enforce policies that limit overtime and encourage time off.

what is time management

What are the causes of overtime?

Overtime in the workplace can stem from various factors, and understanding these causes is crucial for effectively managing and reducing the need for extra hours. Here are the most common causes.

  • Increased workload or demand – a surge in workload due to high demand, tight deadlines, or unexpected projects can lead to employees working extra hours to meet production goals or project deadlines.
  • Understaffing or insufficient resources – when an organization is understaffed or lacks adequate resources, the existing workforce may need to work overtime to compensate for this gap.
    Read also: Best practices for capacity planning
  • Unrealistic goals – setting unrealistic production targets, expectations, or deadlines can push employees to work extra hours to meet these objectives, resulting in overtime as a temporary solution.
  • Inefficient work processes – inefficiencies in work processes, such as unnecessary bureaucracy, lengthy approval processes, or redundant tasks, can extend the time required to complete assignments, leading to overtime to meet deadlines.
  • Normalized overtime work – if overtime is normalized and accepted as part of the company culture, employees may voluntarily work extra hours even when necessary, contributing to an ongoing cycle of overtime.
  • Employee turnover – high turnover rates or constant employee absence can disrupt work schedules and create a need for remaining employees to work overtime to cover the gaps in workforce availability.
  • Lack of training – employees who lack the necessary skills or training to complete their tasks efficiently may take longer to finish their work, resulting in overtime to compensate for the extended time required.
  • Ineffective planning of tasks – poor planning, inadequate prioritization of tasks, or frequent changes in the project scope can lead to disorganized work schedules, causing employees to work overtime to fulfill deadlines.

Understanding these causes allows organizations to address the underlying issues and implement proactive measures to reduce overtime. 

Related also:

FAQ

How do you tell employees to reduce overtime?

Explaining to employees the importance of reducing overtime is a conversation that involves a thoughtful and considerate approach that emphasizes the benefits of a balanced work-life while aligning with organizational goals.

Ensuring employees are aware of the organization’s policies regarding overtime, including when it is appropriate and how it should be approved, is key. 

How can overtime be reduced in healthcare?

Regular workload assessments should be conducted to make sure that peak hours are covered. Seasonal variations need to be considered as well. Adjusting staff schedules accordingly reduces the need for overtime, like rotating shifts for example. Maybe a better strategy may be implemented right from the beginning: streamlining patient flow through efficient admission and discharge processes. 

TIP: How to make a schedule for employees

How can overtime be reduced in production?

Reducing overtime in the production industry involves implementing efficient processes, such as optimizing production planning, allocating resources more effectively, and investing in cross-training employees to perform multiple roles within the production process, providing flexibility in staffing and minimizing the need for overtime. Automation tools will also play an important role.

How can overtime be reduced in warehouse work?

Workloads should be analyzed and distributed evenly among warehouse employees, ensuring that no one is overburdened; advanced inventory management systems should be implemented to accurately track inventory levels, prevent overloading, and avoid rush orders that may lead to overtime.

The warehouse should be organized strategically to reduce the time to complete orders.

How can overtime be reduced in logistics?

Reducing overtime in logistics involves optimizing processes and focusing on employee management.

For example, more advanced route optimization software can be useful for planning efficient delivery routes, minimizing transit time, and reducing overtime caused by ineffective route planning.

Another important strategy to implement is to maintain service vehicles to prevent breakdowns and delays regularly. Efficient fleet management reduces unexpected downtime and the need for overtime to catch up on missed deliveries.

Conclusion

In the current work environment, where efficiency and employee well-being are two sides of the same coin, reducing overtime has emerged as a critical focus.

Over time, the extra hours worked beyond the standard workweek carry immediate and long-term implications for both organizations and the workforce.

Understanding what overtime entails and why it’s essential to control it sets the stage for informed action. Overtime not only impacts the worker’s health and efficiency but also imposes financial strains on companies.

By reducing overtime, businesses gain the ability to manage costs effectively, promoting financial stability.

Analyzing the causes of overtime sheds light on the complexities of the issue. Factors like increased workload, inadequate resources, inefficient work processes, and normalized overtime contribute to this challenge.

Recognizing these causes is the first step in designing effective solutions.

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What Are Billable Hours? Their Importance for Your Revenue https://timeular.com/blog/what-are-billable-hours/ Thu, 14 Sep 2023 06:00:00 +0000 https://timeular.com/?p=349165 Billable hours are the hours worked on a task or a project that can be charged to a customer. The concept is simple: The more billable time tracked, the more you can charge clients. This is why a complete understanding of billable time and keeping track of total billable hours is crucial for your business. […]

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Billable hours are the hours worked on a task or a project that can be charged to a customer. The concept is simple: The more billable time tracked, the more you can charge clients. This is why a complete understanding of billable time and keeping track of total billable hours is crucial for your business.

In this article, you will learn:

  • How to track work hours and improve your billing process,
  • How to set up and meet billable hours targets,
  • What is the perfect ratio of billable time and non-billable time,
  • How to approach tracking billable hours and choose the best billable time tracking software.

Maximize your revenue by tracking every billable minute

“Was I really undercharging that much? It was an eye opener to actually see how much these hours of – it’s only a quick job – added up.” – Debi H., Digital Marketer

What are billable hours?

Billable hours are the hours worked on a task or a project that can be charged to a customer. They are usually billed to the client at an agreed-upon hourly rate and are crucial in calculating the total cost of the service.

Learn how to calculate billable hours.

Billable hours vs. non-billable hours

Do you need help to differentiate between billable and non-billable tasks? Sometimes, we all do, but let’s try to simplify it.

While billable hours are spent working directly on a client’s project, non-billable hours are spent on administrative work or overhead tasks unrelated to client service.
That’s why working on a client’s strategy should be categorized as billable hours and invoiced accordingly. On the other hand, participating in time management training, unrelated to any specific project, should be classified as non-billable time.
Below, you will find some common examples of billable and non-billable activities.

Billable hours examples

Here are a few examples of billable time to make things clear:

  • Legal professionals: In legal services, a billable hour may be time spent on tasks such as legal research for a client, drafting legal documents, attending meetings with clients or other lawyers, appearing in court, etc. Read how law firms track billable hours.
  • Consultant: If you’re a consultant, you may bill your clients for time spent on tasks such as conducting specific research, preparing reports, analyzing data, developing strategies, and providing advice on business operations or management, for example;
  • Freelancer: You may bill clients for time spent on tasks such as researching and writing articles or blog posts if you’re a copywriter, for example, editing and proofreading, and communicating with clients;
  • Web developer: Web developers who may work for marketing or development agencies may bill their clients for time spent on tasks such as designing and building websites, testing and debugging code, and providing overall technical support.

Examples of non-billable hours

Now, let’s see some examples of the most common non-billable work:

  • Internal meetings: meetings that are held internally with your team members to discuss business operations, strategy, or internal processes of the company you work for;
  • Administrative tasks: such as answering phone calls, replying to emails, filing overall paperwork, and other administrative work;
  • Professional development: training, attending conferences, or other professional development activities that can be considered an investment in your professional skills and expertise;
  • Marketing and business development: efforts made by a professional or business to promote their services and attract new clients, such as attending networking events or developing marketing materials to generate leads and establish new business relationships.

Hours spent on activities like those we just mentioned are not billed to the client as they’re not directly related to the work you do for them.
See the difference between billable vs. non-billable hours now?

Don’t miss a billable hour again!

“I have been using Timeular for almost 2 years now. It helped me keep track of my time, the billable hours to customers and gain business” – Fabian G., CTO

Benefits of tracking billable and non-billable work

By tracking the billable and non-billable hours, you can:

  • Analyze your profitability, as you can better identify where costs should be reduced and make smarter decisions when it comes to pricing and resource allocation;
  • Identify if you need to adjust the price to ensure profitability;
  • Get much more accurate invoicing, as your clients are paying you for your services fairly;
  • Effective time management, as it allows you to prioritize your work and allocate time more efficiently;
  • Create a more robust client relationship, as being 100% honest and transparent helps build trust and establish a long and strong working relationship with clients. 

How to keep track of billable hours

Keeping track of each billable moment should be a standard practice in all businesses that provide services invoiced hourly (agencies, law firms, consulting companies, and freelancers). You can track billable hours in many ways, using timesheets, calendars, email, pen and paper, or… a time tracking app.

Tracking billable hours is much simpler than you think. Although it seems mundane, it’s pretty straightforward when you use Timeular. This time tracking tool automatically collects all billable hours spent on specific projects.

Timeular is the most effortless time tracking app for teams and professionals who care about their productivity and want to track billable hours correctly. Timeular allows you to start and stop a timer for each task, generating insights and reports showing the time spent on each task and the money you can bill. You can filter, customize, and export the reports with a few clicks. How easy and convenient is that?

Simple steps to start tracking billable hours:

  1. Create a free trial account.
  2. Add work tasks and assign a relevant client name.
  3. Label each activity as billable or non-billable time.
  4. Add billing rate to each activity.
  5. Track time and automatically collect insights about billable time (presented in a clear billable hours chart).

When you track time with Timeular, you get immediate answers to questions like:

  • Are we spending time only on profitable projects and clients?
  • How much time do we spend on billable tasks?
  • Do we have enough billable hours to keep our business running?
  • What should be our hourly rates for specific tasks?

How to calculate billable hours

Calculating billable hours is easy. You need to take how much you’ve worked and multiply it by your hourly rate. 

Billable hours = hourly rate x billable working hours

How to calculate billable hours – example

  • Hourly rate: 40$
  • Billable working hours: 20

Billable hours = 40$ (hourly rate) x 20 (billable working hours)
Billable hours = 800$

Tip: When using Timeular, add your hourly rate to each activity, and it will automatically calculate the total number of billable hours for you.

What’s the most effective billable hours model?

Many professionals are wondering what are the perfect billable hours targets. Each case would be different, and the general rule is that the more, the better.

However, it’s already a great result if your total billable hours make up 60% or more of your work hours. To make it perfect, dedicate 80% of your time to billable activities and 20% to non-billable tasks.

If you are currently spotting more non-billable hours than 20-40%, try to identify each non-billable task, group them, and handle them in a specific time slot, leaving the rest of the week for billable activities.

How to increase billable hours

There are many ways for you to increase your billable hours smartly. Here are a few strategies.

  • Improve time management with a time tracker: Use a billable hours software, such as Timeular, to accurately analyze how you spend your time and find ways to be more productive;
  • Review your work process and optimize your habits: Review your current work habits and try simplifying your workflow to be more efficient and reduce the amount of non-billable hours;
  • Take on additional tasks: It may sound super obvious, but logically, if you can take on more work, it’ll be much easier to reach your billable hour goals. Check with your client if there are additional tasks that can be incorporated into your day. Just make sure you do it rationally and don’t take more than you can handle;
  • Raise your rates: This is another thing that sounds obvious, and it is! Increasing your rates can lead to higher billable hours. Just bear in mind that if your goal is to raise rates, you should do so fairly not to affect your relationship with clients;
  • Automate predictable tasks: There are tasks that we do every day that can easily be automated. Automating repetitive tasks frees up time to work on billable projects.

Just keep this in mind: it’s not all about increasing billable hours. It’s also about providing high-quality service to your clients and building long-term relationships so you can keep working with them in the long run.

How can time tracking help you with billable hours?

As we just mentioned, there are many strategies you can start implementing to increase your billable hours; however, tracking your time is one of the most powerful tools to do it efficiently.

By tracking your time and looking at the insights, you better understand how you spend your time, identify your daily inefficiencies, and optimize your workflows.

Here are a few ways in which time tracking is key to increasing billable hours:

  • You catch every billable hour: A survey found that missing or inaccurate billable hours cost businesses $63807 per employee per year, which means $7.49 billion daily for US professional services sector providers. With time tracking, you won’t lose any precious billable minutes.
  • Identify billable hours clearly: Time tracking helps you count billable and non-billable hours more clearly. You might realize that your non-billable hours are more than the billable ones. With this awareness, you will prioritize billable work instead of non-billable and allocate your time more successfully.
  • Assess project profitabilityBy comparing the amount of time spent on a project to the actual money you get from it, you can assess its profitability and make more appropriate decisions regarding similar projects in the future.
  • Set achievable deadlines: By tracking the time and knowing how much time you spend on similar tasks, you can set more realistic deadlines for future projects and avoid overcommitting and exhaustion.
  • Enhance workflow: When you check the reports you get from tracking time, you quickly identify areas of inefficiency in your workflow, allowing you to make changes to increase productivity. For example, suppose you realize you spend a lot of time on administrative tasks that cannot be billed. In that case, you can delegate or automate them.
  • Bill your clients accurately: The detailed info generated when you track your time can assist you in billing clients correctly and avoiding undercharging.

Track all your billable hours and charge more

Ever wondered how much time you and your team really spend on client work? Start tracking your time and capture 100% of your billable time

Conclusion

In conclusion, understanding billable and non-billable hours is crucial for businesses to track all hours worked and create accurate invoices precisely.

These concepts are applicable across various industries, including law, consulting, freelancers, marketing agencies, IT companies, etc.

By accurately tracking your billable hours, you can ensure that you’re billing your clients ideally, managing your resources effectively to maximize revenue and increase business profitability.

Additionally, time tracking is critical to track billable hours and one of the best ways to increase their number.

FAQ

How many billable hours are there in a day?

Generally, there are 8 hours billable hours. But it all depends on the type of work you do, in what industry you work for, and the specific tasks you need to get done on your workday. Nevertheless, the total of billable hours you have in a day is the sum of hours worked that can be charged to a client or customer.

How can you calculate billable hours per employee?

Calculating billable hours per employee involves tracking the time an employee spends working on billable tasks. For instance, it can be done with a time-tracking software such as Timeular.

Why is it essential to track billable hours?

Knowing the difference between billable and non-billable hours is crucial for good management.
When you know the difference, you’ll track both of them, which helps to ensure accurate pricing, profitability, and effective time management. 

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How to Increase The Profitability Of Your Business https://timeular.com/blog/increase-profitability/ Thu, 31 Aug 2023 13:30:19 +0000 https://timeular.com/?p=351504 In modern business, increasing profitability is an eternal goal, driving enterprises to innovate, adapt, and optimize their operations. As markets evolve and competition intensifies, the consumer’s preferences shift, and the ability to enhance profitability becomes critical for sustainable business growth. In this article, we’ll explore practical ways to increase the profitability of your business. We’ll […]

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In modern business, increasing profitability is an eternal goal, driving enterprises to innovate, adapt, and optimize their operations.

As markets evolve and competition intensifies, the consumer’s preferences shift, and the ability to enhance profitability becomes critical for sustainable business growth.

In this article, we’ll explore practical ways to increase the profitability of your business. We’ll look at using new technologies and improving how things are done to help your business grow and succeed in a competitive market.

Track billable hours with zero effort with imeular

Capture and bill more time with a simple, yet robust billable hours tracker. Join 10,000+ teams worldwide who have powered up their revenue by putting a price on their time.

What is profitability?

Profitability refers to the capacity of a business, investment, or project to generate a positive financial outcome. It is a measure of how effectively an initiative of any kind produces more income or value than the costs and expenses associated with its creation and development.

Profitability is a key indicator of financial success and sustainability, indicating whether an entity is able to generate surplus funds beyond its expenditures. It is often expressed as a percentage or ratio, such as return on investment (ROI).

The Best Client Billing Software in 2023

Why is increasing profitability necessary?

Firstly, it guarantees the sustainability of businesses and projects, enabling them to cover expenses, retain talent, sustain operations, and maintain their existence over the long term. A lack of consistent profits can lead to financial struggles, meaning there’ll be trouble meeting obligations. 

Also, positive financial performance becomes a magnet for investments and partnerships that contribute to expansion. Profits serve as the essential fuel for business growth, facilitating the expansion of operations, creating new products or services, entering new markets, and pursuing new and exciting opportunities. 

High profitability also promotes employee motivation through competitive compensation, benefits, and avenues for career progression, ultimately boosting morale and retention rates. The financial cushion provided by profitability equips businesses to navigate economic downturns, unforeseen expenses, and market shifts with flexibility and adaptability. 

Read also: How to measure project profitability

10 tips to increase profitability 

Improving profitability and profit margins involves a multifaceted approach that encompasses various aspects of your business operations. Let’s focus on the most critical steps. 

1. Implement effective time tracking

How many times have you heard “time is money!”? So, let’s make your time valuable!

Use the best time tracking apps to monitor how you and your team allocate their working hours to help identify areas of inefficiency and ensure that tasks are completed promptly.

The data gathered from time tracking is incredibly helpful in pinpointing tasks or processes that consume excessive time without adding substantial value. 

By adopting a team time tracker, you will spot inefficiencies that will lead to fewer costs, higher profit margins, and improved business efficiency.

Additionally, use powerful time management techniques that improve team productivity, i.e. time boxing or the 4ds of time management.

TIP: Read our post to learn how to do a time audit to increase efficiency and profit margins.

2. Focus on improving the profit margin

Start by breaking down your offerings to determine which ones contribute the most to your profit margins. These products or services should receive resources and marketing efforts.

It’s also important to scrutinize expenses and identify areas where costs can be reduced without compromising quality. Negotiate better deals with suppliers and explore alternative sourcing options.

Train your team to recommend complementary products or services to customers. This can increase the average transaction value and subsequently improve profit margins.

Capacity Planning: Everything you need to know from A to Z

3. Perform a thorough market research

Performing market research enables you to pinpoint potential customer groups and explore what drives their interest in your products or services.

This research aids in estimating what customers are willing to spend on your offerings, facilitating more effective consumer marketing.

For example, if customers are willing to spend an additional 5 dollars on your products, adjusting your price accordingly could capture that extra value easily.

4. Implement a customer-centric approach

Nothing beats a satisfied customer. Make sure your business is delivering outstanding customer service to enhance customer satisfaction.

Satisfied customers are more likely to become repeat buyers and recommend your business to others.

By offering personalized solutions, higher prices are justified in the eyes of the customer, and profit margins are boosted.

5. Optimize operational efficiency

Evaluate your business processes from start to finish and identify bottlenecks, redundancies, and unnecessary steps. Streamlining workflows can reduce operational costs (e.g. overtime costs) and enhance efficiency.

Make sure tasks are assigned based on employee strengths and skills. Efficient task delegation can lead to quicker completion and higher-quality results.

Read also: Reducing overtime costs

6. Make data-driven decisions

Regularly review your financial statements to understand where your revenue comes from and where your expenses go. That’s why it’s critical to measure project profitability. This data can guide informed decisions. Stay informed about market trends, customer preferences, and industry developments on the same wavelength. Adapting to changing demands can lead to higher profitability.

7. Put some thought into marketing and branding

A robust brand enables a company to command premium prices for its offerings. Consumers often link a brand with a certain level of quality, which can compel them to choose products or services from that company.

By integrating effective marketing strategies into your project management approach, you can attract the right clients and better convey your project’s value.

This synergy increases revenue, higher customer satisfaction, and improves project profitability.

8. Gather feedback

Gather feedback from customers and employees to identify areas for improvement. Use this feedback to refine processes, enhance offerings, and strengthen customer relationships.

TIP: Read our post about customer acquisition vs. retention and learn the differences between both.

How to Get Consulting Clients

9. Keep looking for paths of improvement

One of these might be employee development, for example. Well-trained employees can perform tasks more efficiently and contribute positively to your business’s growth.

Explore opportunities to diversify revenue. This could include introducing new products and services or even expanding into related markets.

Achieving sustainable profitability is an ongoing journey that requires adaptability, creativity, and a real commitment to delivering value to your customers.

Read also: Time management training for employees

10. Improve the accuracy of your billing process

Accurate billing directly impacts profit margins by ensuring you’re fairly compensated for your products or services. When you bill accurately, you prevent revenue loss from underbilling and reduce disputes, saving both time and potential legal costs.

Furthermore, accurate billing improves cash flow as customers are more likely to pay on time when they trust the validity of the invoice. This positive customer experience fosters trust, potentially leading to repeat business and referrals. Plus, precise billing data aids in optimizing pricing strategies and resource allocation, helping you focus on high-profit areas.

In essence, accurate billing is a linchpin for financial stability and business growth.

Read also: The greatest client billing apps

Track your time in Timeular and boost your profitability

Timeular is the most effortless and accurate time tracking tool designed for teams aiming to track billable hours, maximize productivity, and generate precise client reports.

With up to 95% less employee time needed for tracking, Timeular provides 10x more accurate data for precise project billing, improved estimations, and increased efficiency. Ultimately, Timeular can boost your business profitability by up to 20%.

Top Timeular features that will boost your profitability:

Effortless time tracking for billable vs. non-billable hours

With Timeular, you can classify each activity as billable or non-billable and assign billing rates and currencies accordingly. Or you can also switch on the toggle to mark the activity as billable and start tracking!

Automatic time tracking

See which apps, docs, and websites you’ve used at which time and what was in your calendar, and then add them to your time tracking overview in one click! Your privacy is protected 100%: The data is stored solely on your local machine, so nobody else can access it.

Easy budget monitoring

In Timeular you can keep a close eye on project budgets to effectively monitor their progress and profitability. You can swiftly identify projects that are at risk of surpassing budgets and reallocate your team’s time to where it is most needed.

The Timeular Tracker

The Tracker is an 8-sided die that connects to the app via Bluetooth. When you flip the Tracker, the app will immediately start tracking time. The Tracker helps to build your time tracking habit and will speed up your invoicing process. Timeular Tracker works offline and can track up to 1000 activities with just 8 sides. Simply leave one or more sides of your Tracker empty. Every empty side will act like a joker side. It will open Quicktrack and let you choose what you want to track.

Easy, quick, and transparent reporting

Timeular automates tracking billable hours and creating transparent time reports for your clients. The app provides a precise breakdown of your activities to ensure that each little task is tracked and added to your invoice. You can export your reports to PDF, XLSX, or CSV.

how team spends time Timeular

Timeular accurate time tracking enables more precise client billing for projects, contributing to transparency in customer relationships. Happy customers will stay on and recommend you in their industries, generating more profits.

Ratings

We have become 20% more profitable because everyone is in the habit of time tracking.

Richard Wingfield, Head Geek at Envision Design

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The most accurate and effortless time tracker. Claim your 30-day free trial.

FAQ

Does diversity increase profitability?

Yes, diversity can potentially increase profitability for businesses. Diverse teams and workplaces can lead to various benefits that positively impact a company’s performance. For example, a diverse team brings together individuals with different backgrounds, experiences, and perspectives. This fosters creativity and innovative thinking, leading to the development of new ideas, products, and services. Also, companies that prioritize diversity and inclusivity tend to attract a broader pool of qualified candidates. 

How to increase profit and reduce cost?

To increase profit and reduce costs, focus on improving pricing strategies, targeting high-margin products/services, enhancing customer loyalty, streamlining operations, optimizing supply chains, adopting technology for efficiency, and embracing sustainable practices. Additionally, consider expanding into new markets and optimizing your workforce for productivity.

How to increase profitability in retail?

Increasing profitability in the retail sector involves strategic approaches, customer-centric initiatives, and operational optimizations.

First, it’s crucial to implement effective inventory control in order to prevent overstocking and stockouts. It’s the fast-forward way of saving some money and starting to increase the profit margin.

Regularly review pricing to ensure it reflects the value you offer, compensate your customers with occasional promotions, and prioritize exceptional customer service to build loyalty and repeat business.

How to increase the profitability of a restaurant?

Increasing a restaurant’s profitability requires a combination of strategic planning, operational efficiency, and customer-focused initiatives. For example, analyze your menu to identify top-selling items and those with higher profit margins.

Consider adjusting prices, portion sizes, or ingredients to maximize profitability while still delivering value to customers. It’s crucial to monitor and manage expenses closely by doing inventory management to prevent wastage, negotiating with suppliers for better deals, and tracking utility and labor costs.

How to increase the profitability of a bank?

Increasing the profitability of a bank involves specific strategies as well. For example, introducing a variety of financial products and services, such as investment options, insurance products, and wealth management services, carefully managing interest rates on loans and deposits, implementing robust credit risk assessment processes to minimize bad loans, and investing in user-friendly online and mobile banking platforms that provide convenience and accessibility to customers.

How to increase gross profit in the services department?

Boosting gross profit in the services department starts by reviewing your current services portfolio to identify high-margin offerings and those with lower profitability.

Consider discontinuing or modifying low-margin services and really focus on those that contribute in terms of profit. Shift your pricing strategy by gradually adjusting prices for high-demand or specialized services.

Train your team to suggest related services to customers. Upselling is a great strategy that contributes to higher gross profits.

Read also: How to increase sales with existing customers

Conclusion

The pursuit of increased profitability remains the main goal for businesses. As markets evolve and competition intensifies, the ability to enhance profitability becomes an indispensable component of sustainable growth.

By implementing the strategies discussed here, businesses can navigate the intricate path toward greater profitability. The power of accurate time tracking, the value of customer insights, and the impact of optimized processes will contribute to profitability enhancement.

It’s important to remember that the journey to increasing profitability is an ongoing operation. The team has to make a commitment to continuous improvement, innovation, and understanding the evolving dynamics of the industry and audience.

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How to Get Consulting Clients: A Complete Guide to Streamline Your Business https://timeular.com/blog/how-get-consulting-clients/ Fri, 25 Aug 2023 08:40:37 +0000 https://timeular.com/?p=351378 Starting and growing a consulting business, whether it be freelance or within a company setting, can be an exciting venture. And one of the most significant challenges is consistently attracting and retaining clients. In a competitive landscape where trust and expertise play crucial roles, it’s essential to have a well-defined strategy for acquiring new consulting […]

The post How to Get Consulting Clients: A Complete Guide to Streamline Your Business appeared first on Timeular.

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Starting and growing a consulting business, whether it be freelance or within a company setting, can be an exciting venture. And one of the most significant challenges is consistently attracting and retaining clients.

In a competitive landscape where trust and expertise play crucial roles, it’s essential to have a well-defined strategy for acquiring new consulting clients. 

This guide will walk you through proven techniques and strategies to teach you how to get consulting clients. Moreover, you will also learn how to maintain a steady stream of clients for your consulting business. Lastly, you’ll learn how time tracking enhances your relationships with clients.

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What is the ideal consulting client?

First of all, let’s define what the ideal consulting client looks like. Of course, this can vary depending on your consulting niche, expertise, and business goals. However, there are certain qualities and characteristics that most consultants would consider ideal in a client, such as:

  • Clear goals and objectives;
  • Openness to expertise;
  • Willingness to invest;
  • Good communication;
  • Decision-making authority;
  • Realistic expectations;
  • Respect for your time;
  • Transparency and honesty;
  • Cultural fit;
  • Willingness to learn:
  • Timely payments;
  • Constructive feedback;
  • Referral potential.

How to get consulting clients: The step-by-step guide you need

1. Define your niche

Finding your niche in the consulting industry is a crucial step toward building a successful and fulfilling consulting practice.

A well-defined niche allows you to focus your expertise, target a specific audience, and stand out in a competitive market, making it easier to find consulting clients.

Here are some steps to finding your niche within the consulting world.

Self-assessment

Start by assessing your skills, strengths, and passions.

  • What are you exceptionally good at?
  • What areas of expertise do you possess that can solve specific problems for businesses or individuals?

Consider your professional background, education, and unique experiences.

Identify your interests

List down topics or industries that genuinely interest you. Passion for your chosen niche will drive you to excel and provide the best solutions.

Your enthusiasm will also come across when you’re communicating with potential clients.

Research the market

Conduct thorough market research to identify gaps and opportunities within different industries or niches.

Look for areas with a demand for consulting services, but competition might be relatively low.

Examine trends, pain points, and emerging challenges you could address with your expertise.

Evaluate your experience

Consider your past experiences, both professional and personal.

  • What industries have you worked in?
  • What types of projects have you completed?

Your experience can serve as a foundation for selecting a niche where you have a competitive advantage.

Define your target audience

Identify the specific group of people or businesses that could benefit the most from your consulting services. Consider factors such as:

  • demographics
  • size
  • location
  • challenges faced by your potential clients.

Understanding your target audience will help you tailor your services and marketing efforts.

Match your skills with market needs

Cross-reference your skills and expertise with the needs of your target audience.

Your niche should be a marriage between what you’re good at and what potential clients require assistance with.

Test the waters

Start by offering your services to a few clients within your chosen niche.

This will give you practical experience and insights into whether you enjoy working in that area and whether there’s demand for your expertise.

Consider your unique value proposition

What makes you stand out from other consultants? Define your unique value proposition (UVP) – the specific qualities, skills, or benefits that you bring to your clients that others may not.

Your UVP will help you differentiate yourself in the market.

Narrow down your focus

Once you’ve identified a potential niche, consider narrowing it down further.

A more specific focus can make you a specialist in a particular area and attract clients seeking highly specialized expertise.

Seek feedback

Talk to mentors, colleagues, friends, and even potential clients about your chosen niche. Their insights can provide valuable perspectives and help you refine your decision.

Start small and scale

Remember that finding your niche is an evolving process. You don’t have to have everything perfectly figured out from the start.

Begin by offering your services to a small group of clients and refine your approach based on their feedback and your experiences.

Monitor and adapt

Stay attuned to changes in the market, emerging trends, and shifts in demand.

Be open to adapting your niche if you notice a new opportunity that aligns better with your skills and interests.

project tracking

2. Prepare your consulting portfolio

Creating a compelling consulting portfolio is a powerful way to showcase your expertise, experience, and the value you bring to potential clients.

A well-organized and visually appealing portfolio can help you stand out and attract clients. 

In your portfolio, you should include a short bio highlighting your unique selling points and some personal information.

Select some of your best work samples (within and outside your niche to showcase expertise), client testimonials, your online channels, and contact information. 

Try to provide precise descriptions for each project you include in your portfolio. Also, visual elements can make it more appealing to your potential clients.

Last but not least, update your portfolio when necessary, ensuring it’s always up to date with your latest projects or clients.

How to Successfully Sell Consulting Services

3. Define where you’ll be searching for clients

Consulting clients requires a multi-faceted approach involving both online and offline strategies. Here are some effective places where you can start your search.

Networking events and conferences

Attending industry-specific conferences, trade shows, seminars, and workshops can provide you with direct access to potential clients.

These events are great opportunities to establish face-to-face connections, showcase your expertise, and learn about the challenges faced by businesses in your niche.

Online freelance platforms and job boards

Platforms like Upwork, Freelancer, and Guru allow consultants to create profiles, showcase their skills, and bid on projects posted by businesses seeking consulting services.

While these platforms can be competitive, they can be a great starting point for new consultants to find clients and build a portfolio.

You can also search for industry-specific job boards and websites with sections where businesses post consulting or freelance opportunities.

Regularly check these platforms for potential projects.

Content marketing and social media platforms

Creating valuable content through blogs, videos, webinars, and podcasts can showcase your expertise and attract potential clients.

Share your content on your website, social media platforms, and industry-specific forums to build credibility and visibility.

Utilize platforms like LinkedIn, Twitter, and Facebook to connect with potential clients.

Join relevant groups, participate in discussions, share valuable content, and establish yourself as an authority in your niche.

LinkedIn, in particular, is a powerful tool for B2B consultants to connect with decision-makers.

Referrals from previous clients

Satisfied clients can be one of your best sources of new clients.

Encourage your current clients to refer you to their contacts by providing exceptional service and asking for referrals when appropriate.

Read also: How to increase sales with existing customers

Personal and professional networks

Tap into your existing networks, both personal and professional.

Let your friends, family, former colleagues, and acquaintances know about your consulting services.

Attend social gatherings and networking events to expand your reach within your community.

Cold outreach

While it requires careful planning, reaching out to potential clients directly can yield results.

Research your target companies and decision-makers, personalize your outreach emails or messages, and highlight how your consulting services can address their specific pain points.

Partnering with other service providers

Collaborate with other professionals or agencies that offer complementary services.

For example, if you’re a marketing consultant, team up with a web development agency to provide comprehensive solutions to clients.

Local business directories

Ensure your consulting services are listed online and offline in local business directories. Many businesses still rely on these directories to find services within their area.

Alumni networks

Connect with your alumni network from your educational institutions. Alumni often have a sense of camaraderie and are more likely to support fellow alumni by referring clients.

Guest speaking and workshops

Offer to speak at industry events, webinars, workshops, or local business groups.

Sharing your expertise in a public setting can attract attention and establish your authority in your field.

Online advertising

Invest in online advertising through platforms like Google Ads or social media ads.

Target your ads to your specific audience based on demographics, interests, and behaviors.

4. Create a valuable proposition

Understand the client’s needs

Before you begin drafting the proposal, ensure that you have a deep understanding of the client’s needs, challenges, and objectives.

Gather as much information as possible through meetings, discussions, and research.

Start with a strong executive summary

The executive summary is the first thing your client will read, so it should be attention-grabbing and concise.

Summarize the key points of the proposal, including the problem, your proposed solution, and the expected benefits.

Clearly define the problem

Outline the challenges or issues the client is facing in detail.

Show that you comprehensively understand their pain points and can offer tailored solutions.

Showcase your expertise with your proposed solution

Highlight your qualifications, experience, and relevant case studies.

Provide evidence of your success in similar projects or with similar clients to demonstrate your credibility and track record.

Clearly outline the strategies, methodologies, and services you intend to provide to address the client’s challenges.

Explain how your expertise and approach will lead to tangible solutions and positive outcomes.

Provide a detailed scope of work with timelines

Break down the project into specific tasks, deliverables, timelines, key milestones, and deadlines for the project.

This helps clients understand the project’s timeline and their own commitments.

Be clear about what you will deliver at each stage and how long each phase will take. This helps set clear expectations and demonstrates your meticulous planning.

Address potential concerns

Anticipate any questions or concerns the client might have and address them in the proposal. This shows that you have thought through potential challenges and are prepared to handle them.

Highlight benefits and ROI

Explain the benefits the client will gain from your consulting services.

  • How will their business improve?
  • How will your solutions impact their bottom line?

Quantify these benefits whenever possible to show the potential return on investment.

Clear pricing structure with multiple options

Be transparent about your pricing. Break down costs based on different aspects of the project, such as hourly rates, fixed fees, or milestone-based payments.

Make sure your pricing aligns with the value you’re providing.

If appropriate, provide different levels of service or packages to cater to different budgets or needs.

This gives clients the flexibility to choose the option that best aligns with their requirements.

Read also: Billable hourly rate: what is and how to calculate

Address next steps

Include a section that outlines the next steps after the client accepts the proposal. This might involve contract signing, initial payment, and scheduling a kickoff meeting.

Personalize the proposal

Tailor the proposal to the client’s specific needs and challenges. Use their language and terminology to show that you’ve listened and understand their unique situation.

Proofread and edit

Before finalizing the proposal, thoroughly proofread and edit for clarity, consistency, and professionalism. A polished proposal reflects your attention to detail and professionalism.

Deliver the proposal professionally

Send the proposal in a professional format, preferably as a PDF document. You can use email or a secure online platform to share the proposal, ensuring that it looks and reads well on different devices.

track time spent o tasks

5. Carefully prepare the first meeting

Preparing for a meeting with a potential consulting client is essential to make a positive impression and increase your chances of winning their business.

Proper preparation demonstrates your professionalism, expertise, and commitment to understanding their needs.

Here are some steps you can follow to enhance your chances of success.

  • Review your proposal or offerings – Review your proposal or offerings to remind yourself of the solutions you plan to provide. Be prepared to discuss the details of your services, including the benefits they’ll receive.
  • Prepare questions- Develop a list of thoughtful questions to ask the client during the meeting. These questions should help you dig deeper into their challenges, goals, and expectations.
  • Practice Active Listening – During the meeting, focus on active listening. Let the client speak and ask follow-up questions to show that you’re engaged and genuinely interested in their needs.
  • Anticipate objections – Think about potential objections or concerns the client might raise during the meeting. Prepare concise and compelling responses to address these objections and provide reassurance.
  • Craft your elevator pitch – Prepare a concise and compelling elevator pitch that highlights your expertise, the value you provide, and how your services can address the client’s needs. This pitch should capture their attention at the beginning of the meeting.
  • Gather supporting materials – Compile any relevant materials that showcase your experience, such as case studies, testimonials, or samples of your work. Having these materials ready can provide tangible evidence of your capabilities.
  • Dress professionally – Choose appropriate attire that reflects your professionalism and aligns with the client’s expectations. Dressing the part can help you make a positive first impression.
  • Prepare a clear agenda – If you’re leading the meeting, create a clear agenda that outlines the topics you’ll cover. Share this agenda with the client ahead of time to ensure alignment and manage expectations.
  • Bring materials and tools – If you’re meeting in person, bring any relevant materials, such as a printed copy of your proposal, a notebook, and a pen. Also, have your laptop or tablet ready with your presentation if necessary.
  • Practice your presentation – If you plan to present your solutions or ideas, practice your presentation to ensure it’s clear, concise, and engaging. Avoid overloading the presentation with information and focus on delivering value.
  • Prepare follow-up steps – Be ready to discuss the next steps after the meeting, whether it’s providing additional information, scheduling another meeting, or sending a formal proposal.
RescureTime alternatives Timeular

6. Consider time tracking for long-lasting clients relationships

Time tracking is the practice of recording the time you spend on tasks or activities. It helps you manage and optimize your time for better productivity and project management. Timekeeping is a valuable tool for consultants to acquire and maintain client relationships.

Let’s find out some of the benefits of including time tracking in your consulting services.

Accurate billing

As a consultant, you will keep track of the time spent on each client’s activity, allowing you to accurately bill customers without guesstimating.

Transparent and accurate client billing builds trust and credibility with clients, demonstrating your professionalism and integrity in financial matters.

Efficient resource allocation

If you work with a team or solo, it doesn’t matter. Time tracking helps you allocate your time and resources efficiently, reach better results without overpromising, and manage your workload better.

When you demonstrate that you manage your time effectively, clients are more likely to see you as a reliable partner who can deliver results on time and within budget.

Data-driven decision-making

Time tracking provides data that can inform your decision-making process.

You can analyze where you’re spending the most time, identify bottlenecks, and make adjustments to streamline your workflow.

You can use this information to improve your business efficiency, which translates into better outcomes for your clients. At the same time, you can use these insights to share with your clients to find more effective and efficient solutions. For example, you can re-prioritize the tasks or adjust the project.

Accurate project estimates

When you have historical data from time tracking, you can provide more accurate project estimates for future clients. This reduces the risk of overcommitting or underestimating the time required for similar projects.

Performance evaluation

By tracking your time, you can evaluate your own performance and identify areas where you and your team can improve.

This commitment to self-improvement aligns with the professionalism clients seek in a consultant.

Transparent reporting

When you share time tracking reports with clients, you’re being transparent. Clients appreciate knowing how their budget is being used and being informed about the progress of the project.

Improved project management

Time tracking helps you stay organized and manage your projects more effectively. This leads to smoother project execution and a higher likelihood of delivering exceptional results.

Read also: What is project tracking and why it’s important

How an IT consultancy became 20% more profitable by using Timeular

The successful story of Envision Design and how they achieved a 20% increase in profitability tracking time with Timeular.

Timeular: The best time tracking app for consultants

Timeular stands out as the ultimate time tracking app for consultants, offering a range of compelling features. Here are 5 Timeular features tailored to consultants:

  • Effortless and enjoyable time tracking
  • Team-friendly features
  • A physical tracker for building a time tracking habit
  • Automated reports for streamlined insights
  • Robust support in safeguarding project budgets
  • Automatic time tracking feature

Timeular makes time tracking effortless

Smooth user experience and easy time tracking methods make Timeular the number 1 choice for contractors who want to track their time accurately in less than 1 minute per day.

I could never get time tracking to work effectively. That’s changed now, thanks to Timeular.

Rachael, Senior Developer
automatic tracking

Automated time tracking

Automatically fill in your time sheets based on app usage, visited websites, and scheduled calendar events. Say goodbye to guesswork and enjoy accurate time reports with 100% secured privacy.

It’s perfect both for teams and individuals

Timeular lets you track time and customize the time entries with notes and tags, which the whole team can share. You can track time with your team using shared folders and create individual and team reports.

It helps to build a time tracking habit

Timeular is widely known for its physical Tracker that connects to the app via Bluetooth. As you can easily customize it through colorful stickers and pens, the 8-sided die is a physical reminder on your desk.

Note that you don’t need the Tracker to use Timeular software.

How does it work? Assign your activities to each side of the Tracker and flip the dice to start a new time entry. If needed, edit the entry in the app afterward by adding tags and notes. It’s as simple as that!

I am not one that finds joy in tracking my time. Thankfully, I can now simply flip the Timeular Tracker.

Melissa, Senior Analyst in Health

Track time with the physical Timeular Tracker!

Build a habit using muscle memory and a powerful physical reminder. All new users get 2 months free subscription when connecting a new Tracker.

Timelar improves time estimations

Instantly track time to close the discrepancy between time estimates and actual time taken to improve your time estimations for future projects.

How a software house tracks time against estimations to improve accuracy

It automates your time reports

Timeular automates tracking billable hours and creating transparent time reports for your clients. The app provides a precise breakdown of your activities to ensure that each little task is tracked and added to your invoice. You can export your reports to PDF, XLSX, or CSV.

We are much better at accurately tracking our time, which improves client billing.

Michele C., Founder at Clementine Healthcare Marketing
how team spends time Timeular

It keeps budgets under control

In Timeular, you can closely monitor project budgets to monitor their progress and measure profitability effectively. You can swiftly identify projects at risk of surpassing budgets and reallocate your team’s time to where it is most needed.

Ratings

Top features

  • Physical Tracker
  • Quicktrack, which allows to start new time entries with keyboard shortcuts
  • Easy time tracking everywhere you go thanks to a mobile app
  • Automated time tracking
  • Automated data visualization and insights
  • Accurate billing with custom reports & data export
  • Adding notes and tags to time entries
  • Shared folders to track time with your team
  • Automated, accurate, and great-looking reports for clients
  • Over 3,000 apps integrated through Zapier

Track time for your consulting clients. Send accurate invoices and maximize your profits!

Claim your 30 days free trial!

Conclusion

After reading our guide about how to get consulting clients, you know that it requires a combination of strategic planning, online presence, networking, and consistent effort.

By defining your niche, showcasing your expertise, and leveraging various channels, you can build a steady stream of clients for your consulting business. 

Remember that client acquisition is an ongoing process, and adapting your strategies based on feedback and changing market trends is key to long-term success. Also, time tracking is essential to keep healthy and transparent relationships with clients.

You might be interested in:

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The Best Small Business Tools in 2023 https://timeular.com/blog/best-small-business-tools/ Thu, 13 Jul 2023 08:56:03 +0000 https://timeular.com/?p=350344 In today’s fast-paced digital landscape, small businesses are carving out their place and making a significant impact on the economy. These smaller companies, agile and innovative, play a vital role in driving growth and creating business opportunities. However, the path to success for small businesses can be filled with challenges and obstacles that more prominent […]

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In today’s fast-paced digital landscape, small businesses are carving out their place and making a significant impact on the economy.

These smaller companies, agile and innovative, play a vital role in driving growth and creating business opportunities. However, the path to success for small businesses can be filled with challenges and obstacles that more prominent companies face more easily.

Track time accurately and bill more hours to maximize your revenue

Timeular’s easy and smart experience, paired with its powerful reporting functionality, makes billing time a delight

In this article, we’ll compile a list of the best small business tools that can empower and amplify these smaller companies’ chances of thriving in a competitive marketplace.

The right tools can transform small businesses’ operations, helping them overcome obstacles and unlock their true potential.

Whether you’re a budding entrepreneur or an established small business owner, this list will give you the knowledge and insights to make your business grow.

The Best small business tools

time tracking app for small businesses

1. Timeular – Track 100% of your billable hours

Timeular is the best time tracker on the market that stands out with its intuitive and modern UI, as well as the physical time Tracker. It helps teams and small businesses track and analyze their time spent on different tasks and projects.

Why a small business like yours should track time:

  • Understand where your time goes: Time tracking apps enable small business owners and employees to gain insights into their time allocation, identify time-wasting activities, and make more informed decisions about resource allocation and productivity improvement.
  • More revenue: For small businesses that bill clients based on time worked or projects completed, a time tracking tool like Timeular provides accurate data for invoicing. It helps to capture and bill more time, stop giving your time away for free, and avoid undercharging.

Why Timeular is a stunning small business tool?

  • Timeular brings multiple super simple time tracking methods together in one tool, making time tracking fun rather than boring.
  • The tool has an intuitive and modern UI, reminders, and a physical Tracker, that helps you and your team to build a time tracking habit. Therefore employees are more likely to track time right away and even if they don’t, they get insights to complete their timesheets later on.
  • Timeular integrates with 3,000 tools like project management and invoicing software that allows for automatic time tracking.

“I would highly recommend Timeular for tracking time on small teams like ours. Timeular has been a game-changer for us, and we couldn’t be happier with our choice.”

Keith Reynolds, CEO of spokemedia.io

Track all your billable hours and charge more

Track every billable minute with the most effortless and accurate time tracking solution that your team will enjoy

2. Asana

Asana is a top-rated project management software to organize and manage tasks, projects, and teams more effectively.

Asana is a reliable tool for small businesses to:

  • streamline workflows
  • improve productivity
  • enhance overall project management.

Asana provides a collaborative platform that enables teams to coordinate their work and track project progress.

A big project can be divided into more manageable tasks, contributing to easier communication between teams.

Asana can be integrated with a variety of other tools, such as project management tools, communication apps, file-sharing platforms, and more.

Setting up and configuring advanced features in Asana, such as dependencies or custom automation rules, may require some technical expertise or guidance.

When it comes to pricing, there’s the option of the Basic plan. After that, the Premium plan starts at 10.99$ per user per month and the Business plan at 24.99$ with the same conditions.

Integrate Asana with Timeular to track time automatically

3. Zoho Invoice

One of the small business tools, Zoho Invoice is a feature-rich invoicing software designed specifically for small businesses.

With its intuitive interface, extensive functionality, and affordability, Zoho Invoice offers a comprehensive solution for managing invoicing and billing processes.

This platform offers customizable templates, automated recurring invoicing, and online payment integration, making it convenient for clients to pay invoices and for businesses to track payments.

Another great feature offered by Zoho Invoice is the possibility of customizing invoice templates with a business’s logo and colors.

While Zoho Invoice offers a user-friendly interface, mastering all its features and settings may require some learning, particularly for users who are new to accounting software.

Another challenge that Zoho presents has to do with its customer support and the delays in getting assistance. Zoho Invoice is available for free.

4. Wave

Wave is an all-in-one financial management small business tool created with small businesses in mind. It offers a large and quite comprehensive suite of tools, including accounting, invoicing, receipt scanning, and more.

Wave presents good opportunities for small businesses with limited budgets since the software is free. It provides essential features for managing income and expenses, generating financial reports, and tracking cash flow.

It also allows to scan and upload receipts, automatically extracting relevant data for expense tracking, while integrating with a wide range of banks.

While it’s incredibly helpful for small businesses for being free of cost, it may not be as scalable or feature-rich as some other accounting software options.

As businesses grow and their financial needs become more complex, they may need to consider alternative solutions. Using Wave still requires the purchase of add-ons. Invoicing and accounting services are free, add-ons for mobile receipts, or payroll, among others, start at 8$ per month.

5. QuickBooks

QuickBooks is a renowned accounting software that offers a comprehensive range of features tailored specifically for small businesses. With this approach to the market, it has established itself as a trusted and reliable solution.

Offering a very user-friendly interface, one of the key advantages of QuickBooks for small businesses is its ability to streamline accounting processes.

quick books time keeper app

It simplifies tasks such as invoicing, expense tracking, and financial reporting. It’s quick and easy to create and send professional invoices, track customer payments, and automate recurring billing, which saves you valuable time and effort.

However, it can be a complex tool for users without a background in accounting or bookkeeping. It may take some time to completely master this platform.

When billed annually, prices start at 183.60$ per year, offering a 30-day free trial. If you’re not sure about the investment, it’s possible to go for a monthly plan.

TIP: Get to know the best QuickBooks time tracking integration.

6. ADP

ADP is a provider of human resources and payroll solutions, with a set of services tailored to the needs of small businesses.

It offers a robust platform and advanced features that aim to help small businesses streamline HR processes, simplify payroll management, and ensure compliance with regulations.

Using ADP’s services allows companies to perform payroll services, including payroll processing, tax management, benefits administration, and time and attendance tracking, among others. It offers scalable solutions that can adapt to the evolving needs of businesses.

A big plus of ADP is that as companies grow and the workforce expands, ADP provides the flexibility to add new employees, adjust benefits, and incorporate additional HR modules.

It’s important to note that ADP’s services may come at a higher cost compared to some other HR and payroll solutions, particularly for businesses with limited budgets and its integration options with other third-party systems may be limited.

ADP offers four plans for payroll services but unfortunately, the pricing is not public. The cost is based on the number of employees and the complexity of needs. You can get a quote by completing the pricing form on ADP’s website.

7. Slack

Slack is a team communication and collaboration platform that offers a wide range of features designed to streamline communication in a company.

The same benefits it brings to bigger organizations it also offers to small businesses. Its real-time messaging feature allows small business teams to communicate and collaborate seamlessly.

Slack allows businesses to create channels based on different teams, projects, or topics, making it easy to organize discussions and keep conversations focused.

This is a free communication small business tool that enhances team cooperation and communication.

slack

It’s a great communication tool for a company because it integrates with a range of third-party applications.

It offers mobile applications for iOS and Android devices, a sense of flexibility that is beneficial for small businesses with remote or distributed teams.

The app offers a wide range of integrations with other tools and services, from Google Calendar to Google Drive, to Hubspot, Jira, and Zoom, among others.

Slack’s robust search functionality ensures that important information and past conversations are easily retrievable.

Slack can be used for free, with limited integrations and message history. Prices for more complete plans start at 8.75$ per user per month.

Read also: Slack time tracking integration

8. Square

Square is a financial technology company that offers a range of tools and services created for small businesses.

It offers a user-friendly point-of-sale (POS) system, payment processing solutions, and management features, important tools that small businesses need to run their operations and accept payments efficiently.

This tool offers various payment processing solutions, including credit card processing, mobile payments, and online invoicing. It’s also possible to use its inventory management features.

While Square’s basic POS system is free to use, some advanced features and services may come at an additional cost. Customization is also limited with this tool, an aspect that may not work for some businesses.

There’s a Free plan available, followed by the Plus plan (29 dollars per month) and the Premium plan (custom fees).

Google Workspace for small businesses

9. Google Workspace

Google Workspace’s is one of the most powerful business tools for small companies because it has a variety of features for a small price: Docs, Sheets, Slides, Gmail, Chat, Drive, Meet, Calendar, Jamboard, Keep, and Forms.

With its cloud-based approach and seamless integration, Google Workspace provides small businesses with a powerful set of tools to manage tasks and commitments efficiently.

Google Workspace fosters collaboration among team members by providing real-time editing and commenting features. Included in the suite there is Google Drive, which offers secure cloud storage, enabling small businesses to store and access their files from anywhere, on any device.

All its features and tools allow for small businesses to create and edit documents, spreadsheets, presentations, and schedules within a single ecosystem, increasing efficiency and minimizing the need for third-party software.

It’s a suitable choice for small businesses with a few employees as well as those experiencing rapid growth.

It offers flexible pricing plans, allowing businesses to pay only for the number of users they have, making it cost-effective for small teams.

For businesses, prices start at around 6$ per user per month. As we mentioned, from here, prices increase according to the different features available and how many participants are to be included in the same project.

TIP: Increase business efficiency and profitability by adopting the best Google Calendar time-tracking integration.

10. LivePlan

LivePlan is one of the best small business tools that helps to:

  1. create professional business plans
  2. track business plan progress
  3. make informed strategic decisions.

It simplifies the process of creating a business plan by providing step-by-step guidance and customizable templates. LivePlan helps small businesses outline their vision, analyze market opportunities, set financial goals, and develop strategies to achieve them.

This feature is particularly interesting for entrepreneurs or small business owners who may not have extensive experience in business planning, especially when it comes to the financial aspects. Its financial forecasting tools are also quite useful for creating detailed projections.

LivePlan provides features to track actual performance against the projected financials, monitoring small businesses’ progress. However, it’s worth noting that while it offers customizable business plan templates, the range of industry-specific templates may be limited as well as its integration options with other software tools.

LivePlan’s subscriptions start at 20$ per month (Standard), while the Premium plan goes for 40$ per month.

11. BambooHR

BambooHR is a top small business tool for human resources management.

This tool is designed to streamline HR processes and improve employee management, offering small businesses a centralized platform to manage essential HR functions, such as:

  • employee data management
  • onboarding
  • time-off tracking
  • performance management

The centralized database of employee information it provides is the standout feature, being simple and quick to use. It allows for the inclusion of personal details, employment history, time-off balances, etc.

This eliminates the need for manual paperwork and spreadsheets.

BambooHR also helps to simplify the onboarding process by automating tasks like paperwork, document collection, and policy acknowledgments. However, it doesn’t include built-in payroll processing capabilities.

Pricing for BambooHR is not really clear, as the cost may vary based on the number of employees and the desired features. To be informed of the subscription prices it’s necessary to fill out a form on their website.

12. MailChimp

Mailchimp is a well-known email marketing platform widely used for small businesses to build, manage, and automate email campaigns.

It offers a user-friendly interface and powerful tools, that allow for the creation of email campaigns, as well as the follow-up on their results.

Mailchimp empowers small businesses to connect with their audience, drive engagement, and grow their customer base, and its automation features are what really make the difference for a small business.

Personalized email journeys created on the tool help save time and effort by automating repetitive tasks, such as welcome emails, abandoned cart reminders, or post-purchase follow-ups.

Mailchimp allows the segmentation of email subscribers based on various criteria, such as demographics, purchase history, or engagement levels, and provides detailed reporting of these campaigns.

While Mailchimp offers a robust set of features for most small businesses, there may be certain advanced features or integrations that are not available within the platform.

Businesses with specific and complex requirements may need to explore third-party integrations and it’s important to note that deliverability depends on factors such as email list quality, sender reputation, and adherence to anti-spam regulations.

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Why are small business tools so important?

Business apps and software are crucial for small businesses for several reasons, starting with a very important one: they are needed to increase efficiency and productivity, in order to promote growth.

Small businesses often operate with limited resources and manpower, so business tools automate repetitive tasks, streamline workflows, and enhance productivity.

By leveraging these tools, these businesses can really optimize their operations and keep operations balanced and thriving.

Business tools such as the ones listed here are also key to helping small businesses survive. Many offer cost-effective solutions that eliminate the need for manual processes or hiring additional staff.

With the right task automation apps you can automate tasks such as accounting, inventory management, or marketing, businesses can reduce overhead costs and allocate their resources more strategically.

The automation of the various processes helps free up time and resources for small business owners and employees. This enables them to focus on strategic initiatives, business development, and nurturing customer relationships, fostering growth and success.

Aside from better time and management resources, the business tools you use in your small business are also extremely valuable when it comes to gathering information. For example:

  • time tracking will guarantee all billable hours are accounted for
  • accounting platforms help guarantee that taxes and other obligations are paid
  • HR tools keep every information about employees, and so on.

The data and insights gathered enable small businesses to adapt their strategies, identify opportunities, and stay ahead in a competitive market.

Small business tools like the ones listed help companies present themselves as professional, organized, and efficient organizations.

They can enhance customer experience, streamline customer communication, and deliver high-quality products or services. This image of professionalism can help small businesses compete with larger players in the market.

Billable hours: what are and why they are important for your revenue

If you want to become a pro on billable hours, we advise you to read have a read in our post.

How to choose the best small business tool?

Choosing the best small business tool, software or application involves careful consideration of several factors: needs, ROI, budget, integrations, feedback and recommendations, etc.

As always, the first concern must be identifying the business needs. Identify the areas where software can bring the most value and address pain points. For example, you may need accounting software, inventory management, or customer relationship management (CRM) tools.

Prioritize your needs based on urgency and importance. Of course, to do this you need a budget. Be realistic about what you can afford while also considering the potential return on investment the software can provide.

The key to keeping functionality at center stage is to look for software that offers the core features you need while also providing room for growth.

Don’t forget to consider the software’s ability to integrate with other tools or systems you currently use or plan to use in the future. Integration can help streamline workflows.

Ask the right questions, namely if the software you choose offers adequate documentation, training resources, and accessible customer support channels.

Reach out to other small business owners in your industry to gather their feedback and recommendations. Word of mouth is many times the best reference.

By following these steps and taking a systematic approach, you can choose the best and most suitable software for your small business that aligns with your specific needs, budget, and growth plans.

Conclusion

Small businesses need every advantage they can get to succeed and thrive in today’s fast-paced markets.

The right small business tools can make a significant difference, empowering businesses to overcome challenges, streamline processes, and maximize their potential.

While each tool has its pros and cons, small businesses need to evaluate their specific needs, budget, and scalability requirements before making a decision.

Embracing these tools is a step towards unlocking the full potential of small businesses and paving the way for long-term success.

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Customer Retention vs. Customer Acquisition: What Are The Differences https://timeular.com/blog/customer-retention-acquisition/ Tue, 13 Jun 2023 12:09:26 +0000 https://timeular.com/?p=349654 In the competitive landscape of today’s business world, companies are trying harder than ever to maintain a solid customer base while continuously expanding their reach. Two primary strategies are crucial in achieving this goal: customer retention and acquisition. While both these strategies contribute positively to a company’s growth, they operate differently.  Customer retention focuses on […]

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In the competitive landscape of today’s business world, companies are trying harder than ever to maintain a solid customer base while continuously expanding their reach.

Two primary strategies are crucial in achieving this goal: customer retention and acquisition. While both these strategies contribute positively to a company’s growth, they operate differently. 

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Customer retention focuses on nurturing already existing customers and ensuring their loyalty, whilst customer acquisition aims to attract and win over new customers.

Understanding the differences between these two lines is vital for businesses to plan effective marketing and implement customer management strategies. 

In this article, we will explore the differences between customer retention and acquisition, exploring their respective purposes, methods, and impact on long-term business success. 

What is customer acquisition?

Customer acquisition is the process of attracting and acquiring new customers.

It involves various marketing and sales strategies to increase the customer base and push revenue growth.

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When should customer acquisition be your top priority?

Customer acquisition is a top priority in many situations, such as:

Entering a new market 

Customer acquisition becomes extremely important when a company enters a new market or launches a new product or service.

Acquiring new customers is essential to gain market share and establish a presence in the target market.

Business growth

Customer acquisition takes priority if a company wishes to expand its operations, increase its market share, or meet revenue targets.

Acquiring new customers is vital for powering growth and sustaining business success.

Competition

In a highly competitive industry where customer churn rates are incredibly high, customer acquisition becomes a top priority.

It helps companies counteract the loss of customers to competitors and maintain market competitiveness.

Limited customer base

If a company operates in a niche market with a limited customer base, it may need to prioritize customer acquisition to expand its reach and increase its market share. 

Start-ups and early-stage businesses

For start-ups and early-stage businesses, customer acquisition often takes precedence as they aim to establish a foothold in the market, gain traction, and generate revenue.

At this stage, attracting a sufficient customer base is vital for sustainable growth.

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What is customer retention?

Customer retention refers to the actions and strategies employed by businesses to encourage already existing customers to continue their relationship, repeat purchases, and remain loyal to the brand over an extended period.

It focuses on nurturing the existing bond with the current customers to maximize their lifetime value. Learn how to increase revenue from existing customers.

increase business efficentcy

When should customer retention be your top priority?

Customer retention should be a top priority in the following scenarios:

Customer lifetime value 

When customers have a high potential for repeat purchases or have a significant lifetime value, retaining them becomes necessary.

It is more cost-effective to retain existing customers than constantly acquire new ones, as loyal customers tend to spend more over time.

Customer satisfaction issues

If a company is dealing with customer satisfaction issues, focusing on customer retention becomes extremely important.

By addressing and resolving customer concerns promptly, businesses can improve satisfaction levels.

Competitive advantage

In industries with intense competition, customer retention becomes vital for gaining a competitive advantage.

Satisfied and loyal customers can act as brand advocates, spreading positive viva-voce and helping to attract new customers.

Subscription or membership-based business models

For businesses operating on a subscription or membership basis, such as gyms, customer retention is critical.

Ensuring that customers continue their subscriptions or memberships is essential for maintaining a stable revenue stream and long-term profitability. We explain in detail the difference between Revenue vs. Profit in an extensive article.

Personalized services

If a company offers personalized services, customer retention must become a priority.

Building strong relationships and providing exceptional customer experiences can foster loyalty and encourage customers to remain with the brand.

Market saturation

In mature markets where customer acquisition becomes increasingly challenging, customer retention becomes a top priority.

Retaining existing customers becomes crucial for sustaining revenue growth when the pool of potential new customers is limited.

It is important to note that customer acquisition should not overshadow customer retention. For instance, while acquiring new customers is crucial, retaining existing customers is equally important for long-term profitability.

Striking a balance between acquisition and retention strategies is necessary for sustainable business growth and long-term success.

time tracking tools

How can time tracking help with customer retention?

Time tracking can indirectly contribute to customer retention by allowing businesses to better manage their resources to better serve clients. Time tracking leads to enhanced productivity and provides a more efficient and satisfactory overall customer experience.

Here are some ways time tracking can help with customer retention:

  • Accurate billing and invoicing

Accurate time tracking allows businesses to bill customers relistically. Transparency and accuracy in client billing can strengthen trust and credibility with customers, minimizing billing disagreements and improving the overall relationship.

  • Improved service efficiency 

By analyzing time spent on projects and tasks, companies can identify inefficiencies and time wasters.

Streamlining processes and eliminating time wastage can lead to faster response times, quicker issue resolution, and an overall improved service.

  • Meeting commitments and deadlines

By tracking time and monitoring progress in a project, businesses can better manage their goals and deadlines.

Teams and companies can identify potential bottlenecks or delays early on and take proactive measures to ensure effective timely delivery. Meeting customer expectations and delivering on promises significantly contributes to customer satisfaction and retention.

  • Resource allocation

Time tracking helps businesses gain insights into how their resources, such as employees’ time and skills, are allocated.

This information enables better resource planning and allocation, ensuring that the right people are assigned to the right tasks or projects.

Efficient resource allocation leads to smoother project delivery, and timely customer support, and ultimately elevates customer satisfaction.

  • Identifying value-added activities

Time tracking allows businesses to analyze how their time is spent on different customer-related activities. It helps identify high-value activities that directly contribute to customer satisfaction and retention.

By focusing on these activities and optimizing resources accordingly, businesses can enhance the customer experience and strengthen customer loyalty.

  • Performance evaluation and training 

Time tracking data can be used for evaluating and tracking employee performance and identifying areas for possible improvement.

By addressing performance gaps through training and development initiatives, businesses can enhance their employees’ skills and knowledge, leading to better customer service and retention.

So, while time tracking itself may not directly impact customer retention, it provides valuable data and accurate time reports insights that enable businesses to optimize their operations, improve service quality, and deliver a more satisfying customer experience, ultimately fostering customer loyalty and retention.

Conclusion

Now, you know the differences between customer retention and customer acquisition.

Striking a balance between the two strategies is crucial for sustained success in a competitive market.

Customer retention focuses on nurturing existing customers, fostering loyalty, and generating repeat business, while customer acquisition aims to attract and convert new customers.

Both strategies play important roles in business growth. While customer acquisition targets expanding the customer base, customer retention emphasizes building strong, long-term relationships.

FAQ

What is the difference between customer retention and acquisition cost?

Customer retention cost refers to the expenses incurred to retain existing customers and keep their loyalty, while customer acquisition cost refers to the expenses associated with acquiring new customers.

Why is customer retention cheaper than customer acquisition?

Customer retention is generally cheaper than customer acquisition due to lower marketing costs, reduced sales efforts, higher conversion rates, repeat business, and the potential for customer loyalty.

What is the relationship between customer retention and CLV?

The relationship between customer retention and Customer Lifetime Value (CLV) is that customer retention directly influences CLV.
Customer retention refers to the ability to keep existing customers engaged and loyal to the brand over time. CLV represents the total value a customer brings to a business throughout their entire relationship.
By retaining customers and extending their lifetime with the company, CLV increases as customers make repeat purchases, provide referrals, and potentially become advocates, resulting in greater overall value for the business.

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How to Increase Billable Hours and Revenue https://timeular.com/blog/how-increase-billable-hours/ Tue, 13 Jun 2023 11:30:01 +0000 https://timeular.com/?p=349611 In today’s competitive professional landscape, maximizing billable hours is a top priority for individuals and businesses across various industries. Whether working for a consulting business, marketing agency, or law firm, increasing billable hours directly correlates with enhanced productivity and improved financial outcomes.  An industry report on digital agencies states that the average employee is expected […]

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In today’s competitive professional landscape, maximizing billable hours is a top priority for individuals and businesses across various industries.

Whether working for a consulting business, marketing agency, or law firm, increasing billable hours directly correlates with enhanced productivity and improved financial outcomes. 

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An industry report on digital agencies states that the average employee is expected to bill 25 hours per week and work another 13 hours on non-billable tasks for a total expected weekly commitment of 38 hours.

According to the Yale Law School Career Development Office, law firms’ average yearly billable hours usually range between 1700 and 2300.

As the bar is raised, knowing how to increase your billable hours without sacrificing your work-life balance is essential.

Time tracking tools have emerged as valuable allies in this endeavor, enabling individuals and teams to measure their time accurately.

Professionals can unlock their full potential and achieve tremendous success by effectively managing time, optimizing workflows, and leveraging the right strategies.

This article explores actionable tips and proven strategies to increase billable hours.

From setting clear goals and streamlining processes to leveraging time-tracking tools and optimizing time management, we’ll delve into critical approaches that can empower you to maximize your working hours.

How to increase billable hours with 9 easy tips

1. Track your time

Keeping track of how many hours of billable time you spend is a simple yet very effective strategy to bill accurately. When professionals do not track their time, often billable hours estimates are guessed, and the risk is to bill unrealistically. We’ll dive deeper into time tracking for billable hours in a dedicated section of this article.

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2. Be clear on what’s billable and what’s not

Distinguishing between billable and non-billable time can be a complex matter. Don’t you think? So, have a look at the following examples:

  • Should the time spent driving to a client meeting be considered billable?
  • What about a brief phone call?
  • What action should be taken if a client cancels a meeting? Should they still be charged for the time that could have been allocated to another task?

Unfortunately, there’s no definitive answer applicable to all situations.

The decision of what to charge and what to charge for ultimately rests in your hands.

Your choices should be guided by principles of ethics and authenticity, considering what your clients are likely to accept and the prevailing practices within your industry.

Track billable and non-billable hours to keep track of your projects

However, whether or not you intend to bill for canceled meetings and administrative work.

It’s imperative to communicate this policy clearly to your clients from the outset and include it in your contractual agreements.

Clients always appreciate transparency and consistency, and there’s nothing worse than unforeseen costs to cloud a once-good relationship.

On the other hand, you and your team must know exactly what is billable and what’s not.

With that knowledge, you can focus most of your time on the tasks that will bring in money for the company.

3. Set clear goals and prioritize tasks

Setting clear goals and prioritizing tasks is essential for maximizing billable hours.

Clearly define the objectives for each project or client and identify the most critical tasks that contribute directly to revenue generation. 

You know exactly what needs to be accomplished when you have clear goals. This clarity helps you stay focused and avoids wasting time on non-essential tasks.

You can maximize your productivity by channeling your efforts towards activities directly contributing to billable work.

Additionally, prioritizing tasks ensures that your team first tackles the most important and time-sensitive work.

By identifying high-value tasks and addressing them promptly, you can make better use of your time and increase the overall business efficiency and, of course, workflow efficiency.

This allows you to complete more billable work within a given timeframe.

4. Minimize non-billable activities

Minimizing non-billable work is crucial for all kinds of businesses as it directly impacts their profitability and overall success.

Non-billable activities, although necessary to some extent, can drain valuable resources, including time, manpower, and finances.

By reducing non-billable work, companies can optimize their operational efficiency and increase the time spent on revenue-generating tasks.

This leads to higher billable hours, improved productivity, and better financial results. 

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To minimize non-billable activities and maximize the time your team spends on billable work, consider following some of these strategies:

  • Effective time tracking: Leverage reliable time tracking software to accurately record the time spent on various activities. This will give your team insights into how your time is allocated and help identify areas where non-billable activities consume excessive resources. Effective time tracking also enables you to demonstrate the value of your billable work to clients. We’ll develop this subject further below.
  • Delegation is key: Delegate non-billable tasks that others can handle, whether within your team or by outsourcing to external resources. This allows you to focus on higher-value billable work while ensuring that essential non-billable tasks are still addressed.
  • Automate routine tasks: Identify repetitive and time-consuming non-billable activities that can be automated. Utilise technology tools, such as project management software, automation software, or scheduling tools, to streamline administrative tasks and reduce manual effort.

By implementing these strategies, you can increase the proportion of billable work and improve your overall productivity.

5. Improve workflow efficiency

Improving workflow efficiency is crucial for increasing billable hours and optimizing productivity.

Companies can maximize the time spent on billable work by streamlining processes, eliminating bottlenecks, and improving task allocation.

This can involve identifying and automating repetitive tasks, implementing effective project management tools, and establishing clear communication channels. 

Efficient workflow management ensures that:

  • resources are utilized effectively
  • deadlines are met
  • non-value-added activities are minimized

By continuously evaluating and refining workflow processes, companies can enhance their ability to deliver high-quality work, meet client expectations, and ultimately increase billable hours, leading to improved financial performance.

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6. Optimize time management

We need to talk about time management optimization. While some people can plan and be productive, it’s not the case for everyone.

That’s why dozens of new time management techniques have emerged in recent years.

Time management techniques are methods or rules people follow to be more productive and efficient.

In this article, we won’t cover all those techniques, but you can find out what are the best time management techniques in our guide, which includes also how to do Time Blocking.

A big fan of this technique is the CEO of Tesla. Yes, Elon’s Musk 5-minute rule is based on time blocking.

So, you need to start by identifying the tasks or activities you need to accomplish and determine their priority.

Then, estimate the time required for each task. Ensure that you allocate a realistic amount of time for each task.

Consider the complexity and effort required, and give yourself some buffer time for unforeseen circumstances or additional work.

After determining how much time you’ll need for each task, it’s time to define time blocks.

Allocate specific blocks of time in your schedule for each activity.

Example:

You might designate a block from 9:00 AM to 10:30 AM for focused work on a project, another block from 11:00 AM to 12:00 PM for meetings, and so on.

Once you’ve assigned time blocks, treat them as appointments or commitments.

Protect these blocks from interruptions or distractions, and avoid scheduling conflicting activities during those times.

7. Minimize distractions and avoid procrastination

Distractions can significantly impact billable hours. Identify common distractions in your work environment and take steps to eliminate them.

This may involve turning off notifications on your phone or computer, creating a dedicated workspace, or establishing boundaries with colleagues.

Creating a focused and distraction-free environment can increase your productivity and maximize billable hours.

Also, take a moment to assess your time on low-value tasks and any tendencies towards procrastination.

Procrastination is a widely recognized behavior among individuals — let’s face it, we all do it —with some people even spending up to 2 hours procrastinating on a single task.

Recognizing and addressing these tendencies can significantly improve overall productivity and efficiency.

time tracking for consultants

8. Leverage technology and tools

Technology can be a friend or foe when it comes to increasing productivity.

If, on the one hand, our devices, apps, and software can tend to distract us from our work, they can also be great allies in managing our time, allocating resources, and automating tasks, among other things.

Utilize a time tracking tool and project management software to measure and manage your time accurately.

These tools provide valuable insights into time allocation, project progress, and resource utilization.

They can also enable you to identify bottlenecks, allocate resources efficiently, and make data-driven decisions that enhance billable hours.

9. Collaborate effectively

Last but not least, efficient collaboration with clients, colleagues, and stakeholders is vital to maximizing billable hours.

Establish clear communication channels, set expectations, and proactively manage client interactions.

By fostering strong relationships and effective collaboration, you can minimize misunderstandings, avoid rework, and optimize billable hours.

10. Effective schedules

Strategically scheduling employees can significantly contribute to an increase in billable hours for a business.

A well-designed employee schedule takes into account employee availability, skills, and task dependencies, ensuring that the right individuals are allocated to projects that align with their expertise.

This targeted assignment of tasks optimizes productivity, enabling employees to complete assignments efficiently and effectively, thus maximizing billable hours.

Moreover, an intelligently structured schedule allows for the effective allocation of workloads, preventing bottlenecks and ensuring a consistent workflow.

By spreading tasks evenly across employees and factoring in buffer time for unexpected delays, businesses can maintain steady progress and minimize disruptions that could hinder billable hours.

In essence, a well-managed employee schedule becomes a powerful tool that not only enhances overall time management but also plays a pivotal role in increasing billable hours through optimized resource allocation and streamlined workflow coordination.

How time tracking helps increase billable hours

Time tracking is the process of recording the working hours.

It is crucial to increase billable hours by providing valuable insights and enhancing productivity.

Here’s an in-depth explanation of how time tracking helps in achieving this goal:

Accurate time allocation

Time tracking allows teams to accurately allocate their time to specific tasks, projects, or clients.

By recording the time spent on each activity, individuals clearly understand where their time is being utilized.

This knowledge enables them to identify areas where non-billable activities or inefficiencies may take up excessive time, helping them streamline their workflow and prioritize billable tasks.

Enhanced productivity

Time tracking promotes self-awareness and accountability.

When professionals know their time is being recorded, they tend to become more focused and disciplined in managing their work.

This heightened sense of responsibility encourages better time management practices, reducing distractions and unproductive activities. As a result, billable hours increase as more time is dedicated to revenue-generating tasks.

Improved time estimation

Time tracking gives your team valuable data on how long specific tasks or projects take.

You can make more accurate estimations for future projects by checking historical time records.

This ensures you and your team can allocate sufficient time for each task, avoiding underestimations that may result in non-billable overtime or overestimations that could lead to idle time.

Improved time estimation helps optimize resource allocation, allowing professionals to maximize their billable hours.

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Increase revenue from existing customers

Transparent billing

Time tracking serves as concrete evidence for invoicing clients accurately.

Detailed time records validate the services rendered, enabling professionals to generate comprehensive invoices that outline the tasks performed, their durations, and the associated billing rates.

This transparency instills confidence in clients and reduces the likelihood of billing disputes.

Accurate invoicing ensures that all billable hours are accounted for, improving revenue generation.

Insights for performance analysis

Time tracking data provides valuable insights for performance analysis and process improvement.

By examining the time spent on different tasks or projects, you can

  • identify areas where efficiency can be enhanced
  • spot bottlenecks
  • eliminate time-wasting activities
  • optimize workflows to increase billable hours

Regular analysis of time tracking data enables professionals to refine their working practices and identify opportunities for growth continuously.

Summary

In summary, time tracking is a powerful tool for increasing billable hours.

It enables teams to accurately allocate their time, enhance productivity, improve time estimation, provide evidence for invoicing, and gain insights for performance analysis.

By leveraging time tracking effectively, you can optimize your workflows, maximize billable hours, and achieve higher levels of efficiency and profitability.

Conclusion

Maximizing billable hours is essential for professionals and businesses across many industries aiming to enhance their profitability and productivity.

By harnessing the power of time-tracking tools, you can gain valuable insights into your time allocation, boost accountability, streamline workflows, and make informed decisions regarding time management. 

With a proactive approach to optimizing billable hours, you and your team will be able to achieve greater success in your endeavors and build a reputation for efficiency and reliability in your industry.

FAQ

How to ask to increase your hours?

When seeking a rise in billable hours, present a compelling case by highlighting your productivity, value to the organization, and service demand.
Demonstrate your achievements and capacity for more work, and emphasize how the increased hours will positively impact the business.

How to do billing for consulting hours?

Billing consulting hours usually involves tracking the time spent on each client or project with a time-tracking tool and charging accordingly.
Create detailed invoices that outline the services provided, the duration of each task, and the applicable billing rate to build trust with clients.

How many hours a week must you work to hit 2000 billable hours?

To achieve a yearly target of 2000 billable hours, aim for an average of 40 hours per week across a standard 50-week work year.
Yet, it’s crucial to account for vacation time, holidays, and non-billable activities that impact weekly billable hours. 

Is 40 billable hours a week a lot?

While 40 billable hours per week is considered normal in some professions like lawyers or consultants, it may be seen as a relatively high workload in others.
Considering that the average worker works 40 hours a week, aiming for 40 billable hours leaves no time for meetings, administrative work, and training, forcing you to work more.

What percentage of time should be billable?

In professional services like consulting or legal work, the target is often 60-80% billable time, but other industries may have lower percentages due to non-billable activities.

Do I get paid for non-billable hours?

No. Non-billable hours typically refer to time spent on admin tasks, training, meetings, or internal projects that are not directly billed to clients.
While clients won’t pay directly for these hours, they are often considered part of your job responsibilities and will help grow your business over time.

Does PTO count toward billable hours?

Paid time off (PTO) does not count toward billable hours since it refers to the time taken for personal leave, vacation, or illness.
Billable hours only include time spent on client-related work or tasks that directly generate revenue. 

How do you price billable hours?

Pricing billable hours depends on various factors, including your expertise, the market demand for your services, and industry standards.
Common pricing methods include hourly rates, fixed project fees, or value-based pricing. 

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