How Timeular helps a design agency balance their workload and increase productivity

O’Brien Media is an award-winning website design agency in the UK. They are a team of designers, engineers, marketers, and data professionals who transform clients’ digital dreams into a completed project.

The challenge: juggling different workloads

For O’Brien Media, getting accurate time data was always a challenge. The team found manual time entry distracting and cumbersome, resulting in inaccurate reporting records.

The team manages multiple clients and juggles an ever changing workload, meaning that it’s easy for the team to lose sight of how their time is spent.

The O’Brien Media team needed a way to stay on top of their workload and ensure that they were delivering projects within budget as, in a competitive landscape, fine margins can define an agency’s success.

The solution: optimizing time management

The agency discovered Timeular while searching for an all-in-one solution to optimize their time management processes.

“Given our philosophy of being flexible and responsive, it’s important for us to have the ability to review our workload and ensure that time is spent in the right places.”

The insights generated by Timeular help the team see where they have spent their time across which projects, which provides transparency when reporting to clients, leading to better trust between the agency and their clients.

Using the insights, the team is is able to easily generate reports and, by capturing all billable time, they are able to maximize profitability. The team is able to accurately plan projects and set budgets based off the past time entries that show them exactly how long each task takes.

The outcome: making sure that time is spent in the right way

Thanks to Timeular, O’Brien Media has transformed their operations and increased employee productivity. O’Brien Media operates on a highly flexible schedule. Timeular has helped staff monitor the breakdown of their day.

“Timeular is a godsend for people like me who get easily distracted. No longer will I look back at my day and ask “what was I doing between 10 am and 1 pm?”

Using the insights generated through time entries, project managers are able to make data-informed decisions and can allocate resource where it’s needed most. As a result, staff have more support and an improved work-life balance.